Frank Acquah

Software Quality Assurance Engineering Manager with 6+ years of experience driving product quality, optimizing QA processes, and leading distributed, cross-functional teams. Skilled in designing scalable test strategies, implementing QA frameworks, and delivering high-quality digital experiences. Expertise includes test strategy, planning, and reporting, alongside automation across web and API platforms using Playwright (TypeScript), Postman CLI/Newman, and Rest-Assured (Java).

Strong background in API contract testing, microservices validation, and performance testing. Passionate about leadership, mentorship, and building collaborative team cultures. Experienced in managing global teams and leveraging AI-driven tools for QA dashboards and data-driven decision-making.

Active contributor to professional communities including Toastmasters Ghana, TestersQuarters Ghana, and TestAfriq.

QA Manager at Purplewave Auction (2024-01 – Present)

• Lead a global QA team across Ghana, India, and the USA
• Managed successful database migration testing for auction platform
• Standardized test case documentation and QA processes
• Drove shift-left testing and API testing adoption
• Conducted 1:1 coaching sessions to remove blockers and improve performance
• Researched and implemented tools to improve QA efficiency
• Improved customer satisfaction by 93%

QA Engineer / Manager at Lean Icon Technology & Training Ltd (2021-01 – 2024-12)

• Transitioned from Frontend Developer (Vue.js, JS, HTML, CSS) into QA leadership
• Built and managed QA processes across multiple projects
• Led testing efforts and improved product quality
• Delivered email marketing solutions for Letshego Africa
• Collaborated with cross-functional teams to enhance delivery efficiency

Email Development & Marketing Consultant at Letshego Africa (2021-01 – 2022-12)

• Designed and developed email campaigns across multiple regions
• Trained Head of Communications on email marketing strategies
• Improved communication workflows across African markets
• Strengthened cross-cultural collaboration skills

Founder & CEO at Djara Group Limited (2016-01 – 2021-12)

• Founded an e-commerce startup inspired by global platforms like Alibaba
• Built and managed a team, business plans, and pitch decks
• Participated in startup competitions and funding opportunities
• Developed entrepreneurial and leadership capabilities
• Incubated at iSpace Foundation tech hub

Diploma in Computing – NCC Education (2016)

BSc in Business IT – University of Greenwich