Hamidu Hammanyero

Results-driven customer service and sales professional with 4+ years of experience in customer support and marketing. Recognized for strong communication, problem-solving, and a commitment to continuous improvement. I pride myself on being a clear communicator who can turn a frustrated customer into a satisfied customer while consistently hitting my daily/monthly sales target. Passionate about enhancing business success through outstanding customer service.

Call Center Agent at Leadership House (Dr Bawumia Call Centre) (2025-05 – 2026-01)

Made high volume of daily calls to talk to voters about the candidate's goals and answer their questions.

• Made a high volume of daily calls to talk to voters about the candidate's goals and answer their questions.
• Shared the candidate's message clearly to help undecided voters make a decision and gain their support.
• Handled difficult or heated conversations with a calm and respectful attitude at all times.
• Carefully updated the campaign database with voter feedback and contact details after every call.
• Consistently met daily call goals and helped the team reach outreach milestones during the campaign.

Personal Assistant at Dream Luxury Travels and Tours (2023-04 – 2025-03)

Managed flight bookings, hotel reservations and transportation for clients and senior management.

• Managed flight bookings, hotel reservations and transportation for clients and senior management, ensuring every trip ran smoothly.
• Organized daily schedules, set up meetings with tour vendors and tracked important deadlines to keep the office running on time.
• Acted as first point of contact for clients, answering inquiries about tour packages and providing helpful, friendly service.
• Quickly resolved any travel issues or last minute itinerary changes to ensure a stress-free experience for the customers and the team.

Sales Associate at Goodness Groceries and Supermarket (2022-09 – 2023-02)

Welcomed customers and helped them find the right products using a friendly approach to meet and exceed daily sales goals.

• Welcomed customers and helped them find the right products, using a friendly approach to meet and exceed daily sales goals.
• Learned all product details thoroughly to explain features and benefits to customers, helping them make confident buying decisions.
• Monitored stock levels, organized displays to keep the shop looking premium, and assisted with restocking to ensure products were always available.
• Handled customer inquiries and resolved complaints on the spot, turning difficult situations into positive shopping experiences.

Factory Worker at Stico Hair Food Company (2021-01 – 2022-08)

Inspected finished products and raw materials to ensure they met the company's quality standards.

• Inspected finished products and raw materials to ensure they met the company's quality standards and identified any defects.
• Strictly followed all safety protocols and wore required protective gear (PPE) to maintain a safe, accident-free work environment.
• Carefully sorted, labeled, and packed finished goods into crates or boxes, preparing them for safe transport and shipping.
• Performed regular cleaning and basic checks on tools and machines to ensure they stayed in good working order.

Bachelor of Science in Information Communication Technology – Wisconsin University