Irene Boateng
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About
A dedicated and detail-oriented professional with a background in Herbal Medicine and hands-on experience in quality control, healthcare support, and herbal product development. Demonstrates strong leadership skills, effective communication, and with the ability to work effectively in both clinical and manufacturing departments. Committed to continuous learning, maintaining high quality standards, and contributing positively to organizational growth.
Experience
Quality Control Manager at Ebenage Research and Herbals Manufacturing Ltd. (2025-02 – 2026-01)
- Ensured compliance with Good Manufacturing Practices (GMP)
- Supervised production processes to maintain product quality and safety
- Monitored quality standards and implemented improvements
Head of Customer Services & Telemedicine at Ebenage Research and Herbals Manufacturing Ltd. (2025-04 – 2025-10)
- Supervised customer service operations
- Ensured high levels of customer satisfaction and service delivery
- Managed telemedicine support services
Healthcare Professional (Internship) at Tetteh Quarshie Memorial Hospital, Mampong-Akwapim (2024-05 – 2024-10)
- Gained practical experience in diagnosis and treatment procedures
- Assisted in patient care and clinical activities
Research Professional (Internship) at Centre for Plant Medicine Research, Mampong-Akwapim (2023-11 – 2024-04)
- Acquired knowledge in herbal medicine formulation and packaging
- Conducted plant-based research for treatment applications
Healthcare Professional (National Service) at Ejisu Government Hospital, Kumasi (2022-11 – 2023-09)
- Assisted by consulting patient and prescribing the right medication for the patients or clients.
Education
BSc. in Herbal Medicine – Kwame Nkrumah University of Science and Technology (KNUST) (2018 – 2022)
Senior High School – Ghana National College, Cape Coast (2014 – 2017)