Joyce Nkrumah

Business Administration graduate with practical experience in administration, customer service, sales, financial support, and team supervision. Currently serving as Acting Supervisor at Syycol Limited, overseeing daily operations and supporting team performance. Recognized for strong organizational, communication, and problem-solving skills, with proven experience in records management, client relations, report preparation, and achieving business targets.

Acting Supervisor / Sales Representative - Syycol Limited - Ghana

(2025-09)

• Supervise daily team operations and ensure efficient workflow.
• Allocate tasks and monitor team performance.
• Resolve customer concerns professionally.
• Support the team in achieving sales targets.
• Prepare daily operational reports and maintain accurate records.

Sales Representative (National Service) - Syycol Limited - Ghana

(2024-10 - 2025-08)

• Generated sales leads and converted prospects into customers.
• Built and maintained strong customer relationships.
• Conducted product presentations and follow-ups.
• Assisted in achieving departmental sales targets.

Financial Assistant (Internship) - Blackrock Developers Limited

(2024-06 - 2024-09)

• Prepared financial reports, memos and meeting minutes.
• Maintained accurate financial and administrative records.
• Supported financial analysis and documentation.

Relationship Assistant (Internship) - Stanbic Bank - Ghana

(2023-08 - 2023-09)

• Provided professional customer service.
• Coordinated client meetings and presentations.
• Maintained customer records.

Administrative Assistant (Internship) - Blackrock Developers Limited

(2023-06 - 2023-08)

• Performed administrative duties.
• Managed schedules and documentation.
• Assisted with client follow-ups.

Financial Assistant (Internship) - Blackrock Developers Limited

(2023-01 - 2023-02)

• Collected financial data.
• Maintained project records.
• Supported daily office operations.

Bachelor of Business Administration - Business Administration - University of Professional Studies, Accra (2020 - 2024)

WASSCE - General Arts - Swedru Senior High School (2016 - 2019)