Kelvin Graham

Innovative, task driven professional with 4 plus years of experience in Information Security, risk management and penetration testing and regulatory compliance (PCI DSS, ISO 27001) across industries equipped with a record of success in consistently identifying and providing technological needs of companies, Detail-oriented and analytical IT Professional with strong problem-solving, communication, and teamwork skills. Adept at bridging the gap between technical solutions and user needs, ensuring smooth IT operations and excellent customer support. Highly adaptable and proactive, with the ability to collaborate effectively across teams, manage time efficiently, and handle complex troubleshooting scenarios.

Known for a continuous learning mindset, attention to detail, and the ability to explain technical concepts in simple terms. Seeking to leverage my technical expertise and interpersonal skills in a dynamic IT environment.

Cybersecurity Analyst, Team Lead - PERSOL SYSTEMS LIMITED - Accra, Ghana

(2023-01)

• Led a team of 4 analysts and managed security initiatives across fintech platforms, aligning with PCI DSS, ISO 27001, and local regulatory standards.
• Conducted vulnerability assessments and manual/automated penetration testing on web/mobile apps and internal networks using Burp Suite, Kali Linux, Nessus, NMAP.
• Maintained SIEM/monitoring systems including IBM QRadar, SolarWinds, New Relic, and Qualys, reducing incident response time by 35%.
• Integrated DevSecOps practices into the CI/CD pipeline, performing secure code reviews and risk mitigation through GitHub Enterprise and New Relic APM.
• Monitored cloud-based deployments and performed patch management with GFI Languard and Qualys to ensure infrastructure hardening.
• Led compliance reporting to the Ghana Financial Intelligence Centre (FIC), developed security policies, and delivered KYC/AML training to internal teams.
• Operated in Agile teams, attending sprints and collaborating cross-functionally with DevOps and product teams to implement security-first development practices. Directly managed 4 cybersecurity analysts while addressing daily issues to ensure application and network security as well as accelerated issue resolution by 35%
• Proactively monitor, triage, and analyze security alerts, events of interest, and other events with SIEM solutions like IBM Qradar and SolarWinds HCO, GFI languard, and Qualys
• Performing both automated and manual penetration testing on web/mobile applications, APIs using Burp Suite pro and kali Linux and Creating new testing methods to identify vulnerabilities
• Performing penetration testing Internal and external networks both for clients and in house with use of Nessus and NMAP
• I was responsible for detecting and remediating potential risks to application security throughout all phases of the CI/CD pipeline using New Relic in collaboration with GitHub enterprise and Performing security-focused code reviews
• Implementing Compliance in accordance to PCI DSS with all FINTECH products and entities
• Patch management of software and infrastructure systems with GFI languard and Qualys
• Implement monitoring, alerting, and logging solutions to ensure the reliability and performance of our systems including web applications and IT infrastructure.
• Performing physical security assessments of systems, servers and other network systems to identify areas that require physical protection
• Setting up and configuring Firewalls for clients; Sophos
• Participating in incident response activity, taking active actions to help contain threats
• Establish improvements for existing security services including hardware, software, policies and procedures
• Support and consult with product and development teams in the area of application security, including threat modeling and application security reviews
• Design, implement, and manage monitoring and observability solutions using New Relic products, including APM, Infrastructure, Browser, and Synthetics

Protocol Officer - GHANA ARMED FORCES, DEFENSE INTELLIGENCE - Accra, Ghana

(2021-01 - 2022-12)

• Liaise with Passport Office, Ministry of Foreign Affairs, and Embassies and Consular to manage the issuance of visas and passports for Military Officers, their dependents and domestic staff
• Build and maintain relationships across a broad range of regional stakeholders, including community organizations, senior and middle management, government officials, private sector representatives, international and regional organizations
• Coordinate the provision of protocol services between Embassies and Ministry of Foreign Affairs
• Provide guidance to senior staff, including the Senior Military Officers, for high-level and official visits including on program development and event protocols
• Coordinate with key stakeholders to facilitate arrival and departure arrangements for high-level visits and Military Officers
• Research complex issues to provide advice and recommendation to senior management on Travel regulations and protocol guidelines
• Contribute to the improvement of quality and efficient service by applying innovative initiatives to events and protocol management
• Liaise with internal and external stakeholders to obtain visas, permits to stay and ID cards for Ghanaian-based officers

System Administrator - GHANA ARMED FORCES, DEFENSE INTELLIGENCE - Accra, Ghana

(2021-01 - 2022-12)

• Managing of database systems, server systems and data network security as well securing these systems with state-of-the-art firewall
• Monitored organization's networks for security breaches and investigated violations.
• Monitor global IDS, Network Intruder, Firewall, DDoS detection and mitigation, availability and SIEM platforms looking for potential threats, vulnerabilities and indicators of compromise.
• Prepared reports which documented security breaches and extent of damage caused by breaches.
• Conducted penetration testing and located vulnerabilities in systems before they could be exploited
• Research emerging threats and vulnerabilities
• Pentested and assessed internal network for vulnerability and security risks on a regular basis.
• Quarantined and removed any security issues found.

Cyber Security Analyst - MTN, HEAD OFFICE - Accra, Ghana

(2019-05 - 2019-09)

• Developed and implemented functional procedures pertaining to the security maintenance and operating systems, monitoring of convergent services and highlight potential fraud issues.
• Manage daily tasks planned and scheduled for the business support section and nodes (CCns, OCCs, AIRS, EMM, EMA, Voucher Server, HUAWEI, SDP, SEAMLESS ERS, GEMALTO Platforms, IVR and Voicemail platforms)
• Manage the documentation and logging of all executed tasks
• Manage the provision of support on reported escalated system issues that are picked via customer facing channels (Service Center, Call Center Customer Care)
• Ensure Periodic Health checks are done on the different servers /services
• Develop SLAs with third parties and ensure they are complied with
• Assist in preparing the current and future plans of expansion and growth Responsible for other divisional interface related to the Convergent Service (NWG & CC)
• Improved efficiency by 20% by creating and maintaining new reports for the case support team

Master of Science - Forensic Accounting and Fraud Examination - University of Ghana (2026-05)

Bachelor of Science - Information Technology - University of Ghana, Legon (2021-09)