Client Support - Eagle Accra
(2024-10)
- Be the bridge between the applicant and the embassy of Ghana in several countries to ensure smooth application of visas for applicants traveling to Ghana.
- Assist applicants with their queries, issues and technical challenges via a live chat session in a timely and efficient manner.
- Answer and reply to email queries from applicants.
Driver - Yango/Uber
(2023-06 - 2023-12)
- Map out driving routes ahead of time to determine the most expedient trip
- Pick up clients from the place and at the time they've requested
- Assist clients with loading and unloading their luggage
- Answer clients' questions about the area and local places of interest
- Ensure the car seats are clean and comfortable for all riders
Food Associate - Jumia Food
(2021-02 - 2022-12)
- Channeling, accepting and processing food orders from app and making meal requests and preparations at the restaurant to ready it for dispatch riders
- Making sure meals are delivered in accordance to the customers order
- Being the link between the dispatch team and dispatch riders to pick up meals to make sure orders are delivered in an efficient and timely manner and to resolve any related issues
Customer Service Representative - Jumia Ghana
(2020-03 - 2020-09)
- Handling Inbound and outbound calls in an efficient and timely manner
- Processing and confirming both mall and food orders
- Discharging other tasks assigned such as filling of trackers and reports for records and daily productivity purposes
- Resolving customers complaint professionally and with full confidentiality
Presiding Officer, DAE - Electoral Commission
(2019-12 - 2019-12)
- Setting up the polling station
- Supervising the polling assistants and promptly resolving any problems encountered by them
- Filling relevant forms relating to the conduct of the poll
- Undertaking thorough counting of the votes cast
- Submitting the referendum results for the polling stations to the returning officer at the district collation centre
Prepaid Vendor (Private) - ECG
(2019-09 - 2019-12)
- Vending appropriate amount of prepaid customer wants to get
- Ensuring top ups are made at the ECG office to avoid delays and irregularities at the vending store
- Making sure sales made at the end of the day tallies the exact amount which was began with
Vendor Drop-Off and RTV Team - Jumia Ghana
(2018-11 - 2019-07)
- Packaging and dispatching items from the drop-off station to the warehouse
- Shipping movable items on the system and reading them for dispatch
- Ensuring vendors receive their returned packages from warehouse
- Filling and sending of daily reports at the end of the day
- Loading packages into dispatch vans to moved to warehouse
Upper Primary Teacher - Three Angels Academy
(2017-06 - 2017-12)
- Preparing lesson notes for the academic term
- Taking up classes, ensuring classrooms are always conducive for learning to take place
- Engaging students to ensure familiarity to enhance teaching and learning
- Preparing examination questions and filling of terminal reports
Garment Washing Record Keeper - Dignity DTRT
(2015-09 - 2016-06)
- Ensuring dirt, snagged and oil clothes are collected to be washed, dried and folded neatly to be sent to production team to be ready for shipping
