Paa kwasi Ntore

A self-motivated and customer focused individual who has gained a significant amount of knowledge and experience in sales. Displays a wide range of skills with particular strength in leading, managing and developing others together with the ability to manage time effectively when planning and organizing. Have the ability to adapt to new ways of doing things and offer twelve years insurance sales experience to translate business objectives.

Maintain relationships at all levels and enjoys the challenge of bringing about efficiencies in business through inspiring teams to meet their goals and personal objectives.

BRANCH/REGIONAL MANAGER (GREATER ACCRA) - VANGUARDLIFE ASSURANCE - Spintex

(2023-01)

• Responsible for the enforcement of company policies, rules and regulations as well as distribution department’s sales strategies
• Responsible for achievement of the branch total sales targets as well as the quality of it. Therefore, designing and executing workable sales strategies is a core mandate.
• Effective monitoring, supervision and direction of sales force and teams to meet given target. Inspection of weekly itineraries of sales managers, performance reviews, and ensuring effective team meetings
• Review of daily KRAs of Sales managers and Team Leaders as well as providing feedback
• Reviewing weekly, mid-month, monthly, quarterly, mid-year and yearly performance of Sales managers and team leaders in the branch
• Organizing Performance Improvement plan for non-performing sales managers and team leaders
• Strictly enforcing retail department’s strategies in the branch to expand the company’s customer base/ file size and deepen its presence in Greater Accra region
• Assist sales managers in the recruitment, training and development of agents for optimum production
• Embark on regular business development activities to create sales opportunities for the sales teams to sell as well as doing major presentations.
• Continuously monitoring the achievement of targets of sales managers by keeping a close check on their daily KRAs and giving the needed feedback
• Ensure satisfactory resolution of client queries and concerns in timely manner
• Map out strategies to ensure all major sales campaigns and programs are organized well to give value for money to the company
• Meet retail department’s reporting timelines; Daily KRA reports, Weekly reports, Monthly reports, Sales Presentation and Activation Progress reports
• Build the capacity of the agency force by organizing and facilitating regular morning huddles
• Ensure all the offices within the zone are effectively managed to represent a good image of the brand
• Escalate challenges of team members as well for quick resolution
• Establish pay points/ Pay sources within the Greater Accra region to enhance premium collection as well as agents’ commission growth

ZONAL MANAGER (NORTHERN SECTOR) - GLICOLIFE INSURANCE - Sunyani, Sefwi Wiawso, Obuasi

(2021-01 - 2022-12)

• Monitoring and supervising sales and recruitment activities of CSMs and their respective teams including Team Leaders and Supervisors to ensure they meet budget per each KPI
• Making business plans and strategies for team members to enhance the performance of the zone
• Review of daily KRAs of CSMs, Team Leaders as well Customer Solution Supervisors and providing feedback
• Reviewing weekly, mid-month, monthly, quarterly, mid-year and yearly performance of CSMS in the zone
• Organizing Performance Improvement plan for non-performing team members
• Strictly enforcing individual life’s sales strategies in the various branches in the zone to expand the company’s customer base and deepen its presence
• Validate shared performance data and use it to manage team members performance achieve growth
• Continuously monitoring the achievement of targets of CSMS by keeping a close check on their daily KRAs and giving the needed feedback
• Ensure satisfactory resolution of client queries and concerns in timely manner
• Supervise Super Impact meetings in the Zone on Mondays and Wednesdays
• Supervise the four national activations in the zone, ie. Selewa Weekend Activation, Mega Weekend Activation, Glico Blues and Gemini Sales Day
• Meet reporting timelines; Daily KRA reports, Weekly reports, Monthly reports, National Activation Progress reports
• Organize presentations
• Organize activations
• Ensures compliance of norms and standard of company policies as well as the rules set by the regulator (NIC) in the zone
• Build the capacity of team members to be able to take new responsibilities
• Identify new or emerging markets for team members
• Ensure all the offices within the zone are effectively managed to represent a good image of the brand
• Escalate challenges of team members as well as branches within the zone for quick resolution
• Establish pay points/ Pay sources within the Zone to enhance premium collection growth as well as agents’ commission growth

CUSTOMER SOLUTIONS MANAGER - GLICOLIFE INSURANCE - Sunyani, B/A

(2020-01 - 2020-12)

• Responsible for growing the manpower of the branch as well as increasing productive manpower
• Organize sales presentation, activations and regular field trips for the sales team to enhance performance
• Give sales team directions and guidance to achieve budget
• Recruit, train and develop agents
• Hold weekly morning SI as well as team meetings
• Deliver on agents’ retention
• Ensure KRA habits are embedded in the team members for the purposes of evaluation to enhance team’s performance
• Responsible for preparing Zone 4 weekly production reports as well as Northern Sector weekly production reports
• Responsible for preparing Zone 4 End of Month reports
• Responsible for preparing End of Month reports for Northern Sector
• Responsible for putting together Selewa weekend activation toolkits for Zone 4 and Northern Sector as well as preparing mid-day reports and End of Day reports
• Responsible for putting together Gemini Sales Day toolkits for Zone 4 and Northern Sector as well as preparing mid-day reports and End of Day reports
• Responsible for putting together Glico Blues Day toolkits for Zone 4 and Northern Sector as well as preparing mid-day reports and End of Day reports
• Responsible for putting together Zone 4 daily KRA reports
• Occasionally organize and handle Zone 4 zoom performance review and strategic meeting for CSM’s in the absence of Sector manager
• Responsible for putting together National Selewa weekend activation toolkits as well as preparing mid-day reports and End Of Day Reports

AGENCY DEVELOPMENT EXECUTIVE (SALES MANAGER) - PRUDENTIAL LIFE INSURANCE - Sunyani, B/A

(2018-01 - 2020-01)

• Manage team leaders to achieve individual team budget
• Grow man-power of team with particular attention on increasing productive agents
• Deliver on agents’ retention
• Ensure KRA habits are embedded in the team
• Ensure daily submissions of KRA for both team leaders as well as their agents
• Develop agents to become leaders
• Create market for sales team
• Prepare progress reports for weekly, weekend and Pru Red Day activations
• Open and maintain Pay points within area operation
• Responsible for meeting entire team’s monthly APE budget
• Hold weekly team meetings to review performance as well as provide training
• Ensure proper vetting of application forms
• Prepare weekly and monthly sales reports

RETAIL SALES MANAGER - ESICH LIFE ASSUARNCE - Sunyani, B/A

(2014-03 - 2017-12)

• Identify and profile key prospects
• Recruit, train and retain Personal Insurance Advisors
• Create and develop new markets and new sources of premium collection for Personal Insurance Advisors as well as maintain existing markets.
• Hold weekly meetings with Personal Insurance Advisors.
• Submit weekly and monthly reports to the Zonal Manager
• Meet production targets for any given period
• Vet proposal forms before submission
• Liaise with Technical Operations for all underwriting, claims and other related issues

SALES REPRESENTATIVE - ENTERPRISE LIFE ASSURANCE COMPANY (ELAC) - Sunyani, B/A

(2010 - 2013)

• Sold life insurance products.
• Organized sales presentations at various institutions in a bid to increase sales productivity.
• Opened pay points for the company within the branch.
• Provided after sales service to clients.
• Prepared monthly Sales analysis on products noting how they are faring on the market

National Service Personnel - NADMO - Tepa, Ashanti Region

(2009 - 2010)

• Assisted the district NADMO coordinator in executing his official duties.

Diploma - Insurance - Ghana Insurance College ( M.I.T.C) (2022-02 - 2022-09)

Bachelor of Arts - History - University of Cape Coast (UCC) (2003 - 2007)

Senior Secondary School Certificate - Aggrey Memorial Secondary School (1998 - 2000)