Princess Goe

Customer-focused hospitality professional with experience in guest service, complaint handling, and fast-paced environments. Skilled in teamwork, communication and maintaining positive experiences under pressure.

Guest Service Associate - Nana's Lodge - Robertsport city, Liberia

(2018-01 - 2021-11)

• Managed check-ins and inquiries consistently ensuring a positive and welcoming experience for all guests
• Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions
• Handled complaints professionally and efficiently
• Maintained high standards of hospitality and customer satisfaction
• Communicated effectively with guests from diverse backgrounds
• Managed multiple guest requests effectively in a fast-paced environment

Certificate - Cosmetology - Ankanbar College Accra (2025-07 - 2026-01)

Diploma - General Arts - Preset Pacesetter Accra (2021-12 - 2023-09)