Administrative Officer - Research and Training Corps (RTC), Nation Builders Corps (NABCO) - Effia-Kwesimintsim Municipal Assembly, Takoradi
(2018-11 - 2022-09)
- Collaborated with the team at District NABCO Office
- Delivered comprehensive administrative assistance across district operations
- Directed management of office assets and logistics
- Established robust methods for organizing documents digitally and physically
- Undertook extensive research activities and critically examined datasets
- Facilitated comprehensive training sessions for trainees
- Conducted monitoring procedures for trainees within the district
- Submitted reports to NABCO Regional and National Secretariat for decision making
- Coordinated preparation of quarterly reports at district level
- Gathered and organized datasets
- Performed routine checks to ensure timely and accurate trainee compensation
- Performed other administrative duties
District Enumerator - ESOKO/Livelihood Empowerment Against Poverty (LEAP) Project - Mpohor District, Western Region
(2018-04 - 2018-06)
- Optimized project timelines, ensuring on-time completion
- Managed household registration and enumeration for specific targets
- Provided essential details for new arrivals regarding registration procedures
- Conducted data collection with household heads
- Simplified communication for respondents through translation of English into the local dialect
- Conducted respondent interviews
- Completed questionnaires on a digital platform
- Verified household compliance through scheduled and impromptu inspections
- Shared consistent status reports emphasizing task completion with supervisor
- Provided daily logs to Esoko's central server system
- Managed seamless transmission of full household information to designated database
- Conducted reviews of accumulated data
Operations Officer - Ganyo Money Lending - Takoradi
(2017-04 - 2018-02)
- Delivered accurate and precise teller services to customers through a strong understanding of banking policies, practices and procedures
- Established and environment prioritizing customer attention and service
- Conducted transactions including deposits as well as withdrawals for authorization
- Maintained current and accurate Cash Book records
- Coordinated and maintained records of small saving (susu) transaction activities
- Ensured accuracy in transactions by auditing daily withdrawal and deposit vouchers
- Managed systematic archiving of letters and memos
- Explained application and documentation shortcomings to applicants while reviewing loans
- Upheld trust by maintaining privacy of customer details
Information Technology Officer - Gracious Pearl Driving Academy/Boskot Services Ltd. - Takoradi
(2016-12 - 2017-03)
- Facilitated onboarding of new students with DVLA endorsed online registration method
- Ensured accuracy in maintaining records for all students including heavy duty training
- Managed database records
- Managed troubleshooting processes for technology related problems
- Handled deployment of software on numerous devices
- Designed and issued certificates following the successful heavy duty training course completion of students
- Managed administrative responsibilities and secretarial functions, incorporating graphic designing
Data Entry Clerk (Database Administrator) - Delcielo Optical Services - Takoradi
(2016-02 - 2016-05)
- Updated client database with detailed information
- Processed alphabetic and numerical inputs for record management
- Maintained system security by executing regular backup of database
- Sorted information accurately following the structure of client folder
- Maintained privacy and security protocols for all client data
- Evaluated, deleted and reentered information to maintain clean records
- Executed systematic methods for accurate data recording
National Service Personnel - Amenfiman Rural Bank Ltd. - Wassa Akoropong
(2014-10 - 2015-09)
- Managed financial liquidity activities
- Enhanced customer service operations by attending to customers' needs
- Captured data for small savings (Susu) Transactions
- Assisted customer service personnel in conducting money transfers
- Facilitated efficient branch-to-Head Office transactions via streamlined cash movement process
- Collected fees from students and wards at Senior High School premises
- Ensured proper documentation of all financial transactions
- Conducted daily crosschecking of withdrawal and deposit vouchers
- Ensured accurate organization of letters, memos and circulars
- Documented meeting discussions
Graphic Designing/Internet Café Attendant - Unicon Internet Café - Takoradi
(2008-01 - 2010-07)
Designed various promotional materials and addressed internet connection concerns for clients.
- Designed various promotional materials including ads and posters
- Addressed and resolved internet connection concerns for clients
- Conducted troubleshooting for technical problems
- Performed analysis on equipment failures
- Conducted servicing of technical devices
- Traced abnormalities in network connectivity
- Conducted seamless installation of various software applications
- Performed other administrative responsibilities
Attachment - Ghana Ports and Harbours Authority (Management Information System Department) - Takoradi
(2007-07 - 2007-10)
- Enhanced management processes in information systems
- Identified hardware issues
- Conducted regular maintenance of computers to ensure optimal hardware performance
- Identified and resolved network issues promptly
- Carried out efficient installation of software
- Managed installation and configuration of Windows systems
- Established reliable email communication via Microsoft Outlook
- Set up client computers to Windows 2003 Server integration
- Configured network with UTP wiring
