Δημητρα Σπερδουλη

Operations and Business Management professional with 20+ years of experience leading projects, coordinating stakeholders, and improving operational performance across construction, real estate, hospitality, and professional services. Entrepreneurial background combined with hands-on experience in process optimization, team leadership, business development, and client relationship management. Recognized for coordinating diverse stakeholders, building strong business relationships, and delivering results in fast-paced environments.

Project Manager (Fixed-term Contract) at Lux&Easy (2025-11 – 2026-03)

• Implemented ClickUp across the construction department, organizing 70+ active projects and establishing clear ownership across 8 project coordinators.
• Designed and standardized project workflows, reporting structures and daily coordination processes to improve visibility and execution.
• Developed a construction safety incident tracking system, enabling real-time monitoring and follow-up of site-related risks.
• Coordinated communication across departments to ensure timely project progress and issue resolution.

Business Operations & Partnerships Manager at DKG Development (2024-11 – 2025-10)

• Managed a portfolio of 40+ international investors and 60+ agency partners, maintaining ongoing communication, relationship management and follow-up activities across multiple markets.
• Developed new business partnerships across international markets, establishing 10+ new agency agreements monthly and supporting the expansion of the company's partner network.
• Coordinated 20+ property investment transactions valued between €110K and €1M, managing the process from initial client engagement through legal coordination, contract execution and property handover.
• Managed CRM activities through HubSpot and Qobrix, maintaining accurate pipeline records, partner communications and transaction tracking across multiple active projects.
• Recommended and supported the implementation of a revised partner commission model, contributing to increased agency engagement and higher transaction activity across the partner network.

Investor Relations & Property Operations Manager at Synergeia (2022-11 – 2024-10)

• Managed more than 40 international investment cases annually, acting as the main point of contact throughout the Golden Visa process.
• Coordinated investors, lawyers, accountants and public authorities, ensuring smooth handling of documentation and application requirements.
• Built and managed a portfolio of 40+ properties, overseeing pricing, supplier relationships, maintenance coordination and day-to-day operations.
• Used Hosthub to manage reservations, reporting and operational activities across the property portfolio.
• Introduced structured processes and documentation workflows that improved coordination across investors, suppliers and internal teams while supporting the growth of the property management portfolio.

Paralegal & Financial Services at Sioufas & Associates (2020-01 – 2022-10)

• Managed a high-volume portfolio of approximately 40 active NPL cases per month, overseeing case progression, documentation control and stakeholder coordination from initiation through resolution.
• Coordinated cross-functional stakeholders including banks, lawyers, notaries and bailiffs, ensuring compliance, timely follow-up and efficient execution of legal and financial processes.
• Negotiated and finalized debt settlement agreements on behalf of major financial institutions, balancing regulatory requirements, stakeholder interests and operational deadlines.

Sales Manager at Corinth Capital (Cyprus – Dubai) (2017-03 – 2019-12)

• Recruited, trained and managed a 12-member international sales team.
• Established performance monitoring processes and operational reporting structures.
• Improved team productivity and collaboration, contributing to a 25% revenue increase within six months.
• Coordinated sales operations, onboarding activities and performance development initiatives.

Owner & Managing Director at Miscela di Buoncaffe G.P (2003-03 – 2017-02)

• Co-founded and managed a multi-entity hospitality and coffee distribution business comprising three retail coffee shops, a coffee roasting facility, and wholesale operations.
• Directed all commercial, operational, and financial activities, including budgeting, cash-flow management, supplier negotiations, and contract administration.
• Led a team of 5 full-time employees, scaling staffing levels seasonally to support increased customer demand.
• Developed and managed B2B partnerships with cafés, restaurants, and hospitality businesses, supplying coffee products, equipment, and technical support.
• Managed wholesale distribution of coffee and selected food products from multiple producers, expanding the company's commercial network and recurring revenue streams.
• Negotiated supplier and customer agreements, overseeing procurement, pricing strategies, and long-term commercial contracts.
• Built and maintained customer relationships across both retail and wholesale channels, ensuring high service standards and business continuity.
• Managed sales of professional coffee machines and related equipment while coordinating installation and after-sales support.
• Oversaw inventory planning, logistics coordination, and operational processes across multiple business locations.

MBA in Business Administration – University of Patras (2026-05)

Executive Diploma in Shipping & Maritime Business – Metropolitan College (2009 – 2011)