Γιώργος Κοκκίδης

Motivated HR professional with hands-on experience in recruitment, HR administration and candidate coordination within fast-paced environments. Experienced in sourcing, phone screening, interview scheduling, onboarding support and maintaining organized recruitment pipelines. Strong communication, organizational and multitasking skills, combined with a retail background that enables effective collaboration in high-volume and dynamic environments.

Talent Acquisition Trainee at Cepal Hellas Financial Services S.A. (2025-12 – 2026-02)

• Screened high volumes of CVs to identify qualified candidates aligned with role and business needs.
• Conducted phone and video interviews, assessing candidate fit and enhancing candidate experience.
• Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth recruitment process.
• Utilized ATS platforms (Workable) to manage candidate pipelines, track recruitment progress and maintain accurate candidate and employee records.
• Contributed to full-cycle recruitment processes, including job posting, candidate sourcing, CV screening, interview coordination, reference checks and candidate communication.
• Assisted with onboarding and HR administrative processes, including employee documentation handling and communication with new hires, ensuring accuracy, confidentiality and a smooth onboarding experience.
• Performed targeted headhunting using LinkedIn Recruiter Lite and Boolean Search techniques while contributing to the development of talent pipelines.
• Represented the company at career events and engaged with potential candidates.

Team Leader at Zakcret S.A. (2024-05 – 2025-11)

• Acted as a key point of contact between team members and store management, by coordinating team activities to ensure achievement of daily sales targets and to ensure smooth workflow.
• Supported onboarding, training and integration of new store employees by assisting with daily guidance and adaptation to store procedures and customer service standards.
• Maintained strong visual presentation standards to enhance customer experience and drive sales performance.
• Delivered exceptional customer service by creating personalized shopping experiences and resolving customer needs effectively.
• Managed online orders, shipping coordination and customer communication, through ERP systems, ensuring timely order fulfillment and accurate documentation.
• Handled cash, card, and mobile transactions accurately while supporting compliance with store policies and promotional campaigns.

Salesperson/Cashier at Cosmos Sport S.A. (2023-01 – 2024-04)

• Provided high-quality customer service, assisting shoppers with product recommendations and resolving inquiries to enhance satisfaction and loyalty.
• Assisted with store KPIs, analyzing sales performance, conversion rates and customer engagement.
• Operated cash registers and handled transactions, ensuring accuracy in payments, refunds and daily cash reconciliation.
• Supported e-shop operations by processing online orders, updating inventory records through ERP systems and ensuring timely deliveries to meet digital sales goals.
• Implemented visual merchandising strategies, maintaining appealing product displays to maximize sales.

Bachelor's Degree in Economics – National Kapodistrian University of Athens (2019 – 2024)

Diploma in Digital Marketing & Social Media – Athens University of Economics and Business (2025-04 – 2025-06)

Diploma in Human Resources Management – Alba Graduate Business School (2025-11 – 2026-02)