Παρασκευη Μπαλατσουκα

I'm a customer service and tourism professional with strong experience in hospitality and retail sales. With degrees in Tourism and IT, and C2-level English, I'm confident working in multicultural environments and delivering excellent service. I combine strong communication and problem-solving skills with a proactive, customer-focused approach, aiming to support business growth and client satisfaction.

Administrative Assistant at Christina Gromitsari-Maragianni, Notary Office (2025-04 – Present)

• Accurately drafted legal documents and contracts
• Prepared and reviewed tax forms, including E9, ensuring compliance
• Provided telephone support and assisted clients with inquiries
• Scheduled and managed client appointments efficiently
• Coordinated external tasks and liaised with public services

Sales Assistant at Dry Cleaner "Soo clean" (2024-08 – 2025-03)

• Assisted customers with drop-off and pick-up of dry-cleaning orders
• Managed order tracking and ensured timely processing and delivery
• Handled cash and card transactions, maintaining accurate records
• Provided friendly and efficient service in a fast-paced environment

Restaurant Service Staff at G Cafe Bar (2024-11 – 2025-03)

• Provided fast, friendly service and took accurate food and drink orders
• Handled payments using POS systems and managed customer transactions
• Maintained cleanliness and supported overall restaurant operations
• Resolved guest concerns promptly to ensure a positive dining experience

Restaurant Service Staff at "ZOMBOS" Restaurant (2023-06 – 2023-08)

Hotel Service Team Member at CRYSTAL WATER (2022 – 2023)

• Delivered excellent guest services to enhance hospitality and satisfaction
• Maintained room cleanliness and upheld high hygiene standards
• Handled customer service and supported reservation management
• Worked closely with team members to ensure efficient hotel operations

Hotel Service Team Member at "IMPERIAL-PREMIER" (2021 – 2022)

Sales Assistant at Crema Latte (2014 – 2016)

• Provided outstanding customer service, enhancing the retail shopping experience
• Operated cash register accurately and monitored inventory levels to ensure stock availability

Vocational Training in Tourism and Hospitality Management – Public Institute of Vocational Training of Patras (2014-10 – 2016-06)