Ελίνα Μωυσίδου

Assessed team performance against client metrics and quality requirements, identifying improvement opportunities and providing guidance that contributed to increased operational efficiency and process optimization.

Quality Analyst at TaskUs (2024-05 – 2026-05)

Assessed team performance against client metrics and quality requirements, identifying improvement opportunities and providing guidance that contributed to increased operational efficiency and process optimization.

Customer Service Representative at TaskUs (2022-06 – 2024-05)

Managed customer inquiries regarding account-related issues, billing and payment concerns, delivery discrepancies, and refund requests, providing timely and effective solutions while consistently maintaining high customer satisfaction standards.

Subtitle Translator/Editor at C.E (CYPRUS ENTERTAINMENT) TV LTD (2019-10 – 2020-10)

Demonstrated strong ability to maintain accuracy, cultural relevance, and linguistic fidelity when translating subtitles and scripts from Russian to Greek for films, television series, and other audiovisual content.

Customer Service Executive & Administrative at Office (2019-01 – 2019-10)

Provided efficient administrative support to team members by coordinating meetings, managing calendars, and resolving day-to-day operational issues.

Sales Assistant/Warehouse Manager at United Colours of Benetton (2015-09 – 2018-12)

Managed daily store operations, including customer service, cash handling, merchandising, stock control, and inventory management. Oversaw warehouse activities, coordinated deliveries, and maintained accurate product categorization to ensure efficient inventory organization and operational effectiveness.

BBA in Tourism and Travel Management – University of Nicosia (2013-10 – 2017-06)

Diploma Excel - Basic Level – MMC, EDITC & KEM (2019-06 – 2019-06)