Operations Manager
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7 years experience in Contact Center Industry. Post-graduated in Business Management.
7 years experience in Contact Center & BPO industry.
6 years experience as customer service & technical support supervisor and flex QA analyst.
1 experience as flex Assistant Contact Center Manager.
CRM and Information Systems experience: Salesforce, Oracle Siebel, Zendesk, Jira, NICE, Power BI, etc.
Post-graduated in Business Management.
Bachelor in Communication Design & Audiovisual Production.
