Carolina Covelli

I bring a solid intercultural background & specialization as a social & audiovisual communicator through several years of experience as a digital marketer, customer service specialist & project manager. You can count on me to utilize my unique skill set in a collaborative & fast-paced environment, as I have for the last couple of years. I am deeply committed to helping clients achieve their goals through compelling multimedia strategies.

I bring a strong intercultural background and specialization in customer satisfaction as an assistant manager in the audiovisual and tourism industry. I oversee administrative and operational tasks and support the successful execution of the booking process through various platforms. I bridge my years of reservations, communication, and customer service through multimedia content creation, community management, and digital collaboration.

With my commitment to project excellence, problem-solving, and client satisfaction, I am guaranteed to succeed in an operations role.

I also bring a strong capacity for managing client relationships through effective communication skills on booking platforms as well as email, WhatsApp, and social media. I demonstrated these abilities in my roles as Assistant Manager and Reservations and Communications Assistant Manager, where overseesd the booking process, processed payments and legal paperwork, coordinated customer transportation, courses, work schedules, and general project planning.

Social Communicator-Journalist and Master in Audiovisual Media Production with experience in Digital Marketing. I have developed my career as a producer for advertising pieces and documentaries, as a journalist for different media, as a communication technician in NGOs, and as a creator of optimized content for different platforms. I have a great passion for environmental, social, and cultural projects.