Eftychia Moraiteli
Pharmacy Retail Customer Service
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Σχετικά
Organizational and Economic Psychology postgraduate with prior experience in marketing, administration, customer service, and cross-functional business support within multinational and retail environments. Organized, reliable, multitasking and able to work with different teams. Currently, strengthening practical HR knowledge through targeted training, focusing on a transition into Human Resources within a dynamic organization.
Εμπειρία
Pharmacy Retail Customer Service - Pharmacy S. Koritsiadis. - Anavissos
(2017-11)
- Deliver professional customer service in a fast-paced health environment.
- Build trusted customer relationships through communication.
- Coordinate inventory management, stock replenishment and product organization.
- Support efficient day-to-day operations.
Career Break-Full Time Parenting.
(2008-10 - 2017-10)
- Career break dedicated to family responsibilities
Junior Brand Manager - Scandinavian Tobacco Hellas SA. - Marousi
(2007-03 - 2008-09)
- Coordinated brand plans, new launches and promotional activities.
- Managed annual brand budget.
- Analyzed market trends and competitor activity.
- Worked closely with Sales, Trade Marketing and external partners.
- Evaluated campaigns execution and brand retail presence through regular field visits.
- Participated in monthly sales meetings.
Marketing Assistant - Scandinavian Tobacco Hellas SA. - Marousi
(2004-09 - 2007-02)
- Supported marketing campaigns and commercial activities.
- Coordinated supplier communication and quotation requests.
- Maintained marketing documentation and brand records.
- Prepared presentations, and meetings documentation.
- Participated in sales and marketing meetings.
- Collaborated with internal teams and external partners.
- Participated in monthly sales meetings and regular field visits.
Office Administrator - Scandinavian Tobacco Hellas SA. - Marousi
(2002-09 - 2004-08)
- Ensured efficient administrative support for daily operations.
- Coordinated office administration across business departments.
- Managed daily communication and company documentation.
- Organized meetings, training sessions and company events.
- Coordinated orders and maintenance of office supplies and equipment.
- Coordinated the necessary office constructions.
- Supported HR administrative activities including leave administration and company vehicle records.
- Coordinated the recruiting funnel for the position of Office Assistant.
Εκπαίδευση
Master Degree - Organizational & Economic Psychology - Panteios University of Economics and Political Sciences Athens. (2003-09 - 2005-09)
Postgraduate Certificate - Open and Distance Education - Hellenic Open University. (2001-09 - 2002-09)
Social Anthropology and Social Policy - Panteios University of Economics and Political Sciences Athens. (1993-09 - 1997-09)