Eleni Dimitriadi

Highly organized Logistics and Executive Support professional with over 20 years of experience within premier international shipping and freight forwarding companies. Proven expertise in export documentation, customs compliance, and dedicated client portfolio management. Adept at optimizing office workflows, managing executive calendars, and coordinating complex global maritime shipments under tight deadlines.

Export Documentation Assistant (Seafreight) / Executive Secretary at SCHENKER SA (2016-06 – 2021-07)

• Prepared complex export documentation and managed end-to-end sea freight shipment movements
• Liaised daily with clients, hauliers, and shipping lines to consistently guarantee strict deadlines
• Secured customs compliance by working closely with brokers for smooth documentation clearance
• Managed the daily agenda, professional travel arrangements, and incoming correspondence for the Sales Executive

Spare Parts Order Processing Assistant at Environmental Protection Engineering S.A. (2014-03 – 2015-05)

• Processed international spare parts orders and handled direct client communication via phone and email
• Coordinated with the warehouse team to track order preparation and inventory replacement levels
• Partnered with worldwide moving, courier, and shipping companies to execute global transportation

Export Documentation Assistant / PA to Sales Executive at DSV HELLAS SA (2009-09 – 2013-06)

• Managed accurate invoicing, payment collection, and customer service for a dedicated account portfolio
• Oversaw the Sales Executive's office workflow, including meeting coordination and ad-hoc projects
• Maintained continuous alignment between clients and internal personnel during executive business trips

Customer Service & Export Documentation Assistant (Seafreight) at PROODOS-KUEHNE & NAGEL SA (2008-03 – 2009-07)

• Executed financial invoicing and tracked incoming outstanding payments with the accounting unit
• Coordinated multi-party shipping routes, ensuring rapid document distribution among all stakeholders

Telephone Service Operator at Newsphone Hellas SA (11880) (2006-04 – 2008-02)

• Provided high-volume national directory assistance and customer inquiry routing services

Export Documentation Assistant / Executive Secretary to Managing Director at MAERSK HELLAS LTD (1999-11 – 2006-02)

• Directed the office workflow, high-level travel itineraries, and agenda for the Managing Director
• Delivered quick, precise maritime documentation services for high-value shipping accounts

Export Documentation Assistant (Seafreight) at MSC - MEDITERRANEAN SHIPPING COMPANY SA (1997-04 – 1999-09)

• Built foundational logistics skills in a fast-paced environment handling documentation and client updates

Secretarial & Administrative Studies in Secretarial & Administrative Studies – SYSTEM Secretarial Studies

IATA Diploma (Standard) in Airline ticketing and tourist agency – AST, Athens