Emmanuel Papadopoulos

Dedicated and professional Hotel Receptionist with over two full seasons of resort experience and additional city hotel exposure. Known for upholding the highest standards of guest service, work ethics, and operational excellence. Demonstrated ability to take on increased responsibility. Committed, reliable, and highly professional in all work matters.

Receptionist at Mitsis Alexander the Great (2026-04 – Present)

• Promoted to Receptionist A, taking on greater responsibility for front desk operations and guest relations
• Assisted in onboarding and training new reception colleagues, applying Train the Trainer principles
• Manage all check-in and check-out procedures in line with Mitsis Group standards and hotel SOPs
• Handle guest inquiries, complaints, and special requests with professionalism
• Operate Protel PMS for reservations, billing, and daily front office management
• Coordinate with housekeeping, F&B, and management teams for seamless daily operations

Receptionist at Astoria Hotel (2025-12 – 2026-01)

• Managed front desk operations in a busy city hotel environment
• Handled corporate and leisure guest arrivals, departures, and in-house requests; operated Pylon PMS
• Adapted swiftly to a new property's systems and procedures

Receptionist at Mitsis Alexander the Great (2025-04 – 2025-10)

• Continued front desk operations in the hotel's first season under Mitsis Group management
• Operated Protel PMS and consistently received positive feedback from guests and management
• Developed in-depth knowledge of Mitsis Group service standards and SOPs

Receptionist at Alexander the Great Beach Hotel (2024-04 – 2024-10)

• Delivered high-quality front desk services throughout the full resort season
• Operated Pylon PMS and built a strong foundation in hotel SOPs and guest service standards
• Consistently received positive feedback from guests and management

Bachelor's Degree in Accounting & Finance – International Hellenic University