Karolina Rapti

I would describe my self as a responsible, friendly, and motivated person with strong communication and organizational skills. Known for being reliable and adaptable in different work environments. I enjoy working with people, contributing to a positive team atmosphere, and continuously developing new skills.

Housekeeper / Waitress at Smyrlabjorg Hotel (2024-11 – 2025-08)

Maintained cleanliness and order in guest rooms and common areas, ensuring high hygiene standards. Assisted in dining service and managed housekeeping operations.

• Maintained cleanliness and order in guest rooms and common areas, ensuring high hygiene standards
• Assisted in dining service, taking orders, serving food and beverages, and attending to guest needs
• Managed laundry, room supplies, and inventory for housekeeping and dining areas
• Responded promptly and politely to guest requests and complaints
• Collaborated with team members to ensure smooth daily operations
• Supported hotel/restaurant staff during busy periods to enhance guest experience

Assistant Barista / Bartender, Season Job at Creta Maris Resort (2024-06 – 2024-10)

Prepared and served a variety of hot and cold beverages, including coffee, cocktails, and soft drinks in a fast-paced hospitality environment.

• Prepared and served a variety of hot and cold beverages, including coffee, cocktails, and soft drinks
• Assisted the main bartender and barista with daily operations, maintaining a clean and organized bar area
• Provided friendly and efficient service to guests from different nationalities in a fast-paced environment
• Ensured compliance with hygiene and safety standards at all times
• Handled guest requests and complaints professionally, maintaining a positive attitude
• Replenished stock and supported inventory control for bar supplies
• Worked closely with other hotel departments to ensure a smooth guest experience

Sales Assistant at Lagadinos - Diorasis (2023-09 – 2023-12)

Assisted customers in finding products and provided excellent customer service while meeting daily and weekly sales goals.

• Assisted customers in finding products and provided excellent customer service
• Ensured product displays were tidy and appealing
• Met daily and weekly sales goals by promoting special offers and product features
• Collaborated with team members to ensure smooth store operations and a positive shopping experience
• Managed customer inquiries and complaints in a polite and professional manner

Waitress / Server at Hangout (2022-08 – 2023-09)

Welcomed and assisted customers, ensuring a pleasant dining experience. Managed orders, payments, and POS system operations.

• Welcomed and assisted customers, ensuring a pleasant dining experience
• Took orders accurately and delivered food and beverages in a timely manner
• Maintained cleanliness and organization of tables and service areas
• Handled customer requests and complaints professionally and efficiently
• Collaborated with kitchen and bar staff to ensure smooth service flow
• Processed payments and operated the POS system
• Supported new staff with training and team coordination during busy hours

Bachelor in Psychology – European University Cyprus (2023-10 – 2025-12)