Scientific Software Engineer at Cloudpharm (2026-01 – 2026-04)
Coffee Expert at Nespresso (2025-08 – 2025-12)
- Leveraged target marketing and active listening to personalize the Nespresso experience, driving B2C sales and memberships.
- Ensured premium customer satisfaction by applying effective problem-solving and conflict management techniques to client inquiries and machine troubleshooting.
- Maintained a high-end luxury boutique environment and smooth daily operations through cross-functional teamwork.
Cashier at McDonald's (2021-08 – 2024-09)
- Provided excellent customer service and drove sales in a high-volume restaurant environment.
- Leveraged multitasking and time management to process orders quickly and accurately under pressure.
- Ensured guest satisfaction by applying proactive problem solving and conflict management skills.
- Maintained a clean, efficient workspace through strong teamwork and strict adherence to safety practices.
