Nancy Papaefstathiou
Hospitality & Customer Service Assistant
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Σχετικά
Friendly and reliable hospitality professional with experience in fast-paced customer service, restaurants, airport operations, and event support. Skilled in guest service, teamwork, multitasking, and handling high-pressure environments with professionalism and efficiency. Fluent in English and Greek, with basic German, and experienced working in multicultural environments across Athens and Berlin. Available for immediate employment.
Εμπειρία
Server/Kitchen Staff at The Crazy Little Greek (2025-01 – Present)
- Served 50+ guests per shift with 95% satisfaction feedback.
- Took orders, handled transactions, and supported daily restaurant operations.
- Assisted kitchen and service teams during peak hours.
- Maintained organized and clean workspaces while ensuring smooth workflow.
Check-in Agent at Goldair Handling, Athens Intl. Airport (2021-01 – 2024-12)
- Assisted 500+ international passengers daily in a fast-paced environment, managing high-volume operations with professionalism and accuracy.
- Resolved passenger inquiries and logistical issues (e.g., check-in errors, boarding conflicts) under tight deadlines.
- Collaborated with 10+ departments (e.g., security, ground crew, airline staff) to ensure seamless passenger flow and issue resolution.
Server/Salesperson at Tomato Restaurant, Terkenlis Bakery, O Paradosiakos Neromilos (2017-01 – 2019-12)
- Provided attentive table service, food preparation support, and cash handling.
- Maintained cleanliness and organization in high-volume hospitality environments.
- Assisted customers professionally while managing busy service periods efficiently.
Εκπαίδευση
Cosmetology & Esthetic Arts – EPAS Neo Iraklio (2020-01 – 2022-12)
Graphic & Applied Arts – 1st Technical High School of Halandri (2012-01 – 2015-12)
