Ζωή Ξηρουχάκη
TOURISM • PROPERTY MANAGEMENT • GUEST SERVICES
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Σχετικά
My professional background is built around communication, customer service and organization, with experience across food service, tourism accommodation and real estate. Throughout different roles, I have taken on positions of responsibility involving team coordination, daily operations and customer relations. My goal is to continue developing my career in tourism and accommodation management, applying the experience and skills I have gained so far.
Εμπειρία
Short-Term Rental & Tourist Accommodation Management - Self-employed
(2025-05)
- Independent management of tourist accommodations and their day-to-day operations.
- Management of bookings, availability and guest communication through short-term rental platforms.
- Coordination of check-in/check-out, cleaning and accommodation preparation.
- Direct guest support and handling of requests before and during each stay.
- Maintained an excellent 5-star guest rating and expanded activity by taking on a second accommodation.
Shift Supervisor - Asian House
(2024-11 - 2025-05)
- Team coordination and organization of daily shifts.
- Oversight of smooth operations and service quality.
- Handling operational needs, problems and demanding customer situations.
Land Registry Digitization - Geoanalysis
(2024-09 - 2024-11)
- Digitization and management of Land Registry documents and records.
- Data checking and organization with strong focus on accuracy and attention to detail.
- Management of a high volume of documents while following defined work procedures.
Food Service & Customer Service - Various
(2019 - 2024)
- Waitress → Barista → Captain, with progressive responsibility and leadership duties.
- Team coordination, service organization and allocation of responsibilities during shifts.
- Cash handling, transactions and management of high customer flow.
- Problem solving, basic bar support and maintaining a high standard of customer service.
Real Estate Agent
(2021 - 2023)
- Communication and relationship management with prospective clients.
- Property presentations and support throughout sales and rental processes.
- Market research, property sourcing according to client needs and negotiation.
Εκπαίδευση
Journalism - Editors & Reporters - D.I.E.K. Pylaias - Chortiatis (2019 - 2021)
BSc (Hons) - Applied Psychology - Mediterranean College (2018 - 2019)
