Renata Cela

Dynamic professional with a strong background in ocean freight and export. Proven ability to enhance customer satisfaction through exceptional service and effective teamwork. Skilled in export documentation and data management, demonstrating responsibility and a positive attitude in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ocean Freight & Export Department at Teu Shipping & Forwarding SA (2024-09 – Present)

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Preparation and handling of export documentation for ocean freight shipments
• Issuance of invoices and financial documentation
• Data entry and shipment registration in internal systems
• Preparation and control of Bills of Lading (B/L)
• Creation and submission of cargo manifests
• Booking management with shipping lines
• Communication and coordination with warehouses and logistics partners

Operation & Documentation at Meniko Shipping Co (2024-03 – 2024-08)

Intership

• Issuance BL's
• Call center manager
• Transport coordination and planning
• Documents in accordance with International standards
• Issue T2L

Customer Service at Hydra's Corner (2023-04 – 2023-10)

• Customer service, manager of stocking and inventory
• Developed lasting relationships with clients through exceptional customer service skills.

Customer Service at Barcelo Hydra Beach (2022-06 – 2022-10)

• FB Manager assistant
• Bar manager
• Responsible for stocking & inventory
• Managed customer service inquiries and complaints for customer satisfaction.

Vocational Training in Maritime Business & Administration – Piraeus Institute Of Vocational Training (2020-09)