Samoglou Athanasia

Managed and processed e-shop orders. Added and updated product information, including prices and stock levels. Followed up on orders and coordinated shipments with courier companies.

E-shop Assistant - Peace&Chaos; Private Company, Athens - Athens

(2026-05 - 2026-09)

• Managed and processed e-shop orders.
• Added and updated product information, including prices and stock levels.
• Followed up on orders and coordinated shipments with courier companies.
• Provided customer support via telephone and email.
• Supported daily e-commerce operations.

ERP Telesales Consultant - DIXONS SOUTH EAST EUROPE

(2016-11 - 2024-06)

• Answered incoming calls and assisted customers with product and service information.
• Informed customers about deals and promotional offers.
• Managed web orders.

Internet Sales - DIXONS SOUTH EAST EUROPE

(2016-01 - 2016-11)

• Managed electronic orders.
• Registered customer orders.
• Managed customer emails.

Customer Care Agent - DIXONS SOUTH EAST EUROPE

(2014-10 - 2015-12)

• Provided prompt customer support via telephone and email.
• Assisted customers with a variety of inquiries and issues.
• Answered incoming calls and processed orders.

Accounting Department Intern - OTE A.E.

(2013-09 - 2014-03)

• Completed an internship in the General Accounting Sub-Department, Branch Trade Control - Monitoring Department.
• Controlled and registered documents and invoices using ORACLE and SAP accounting systems.
• Registered expenses and credit card travel expenses.

Customer Care Agent - PALADINO A.E. (COS S.A.)

(2007-09 - 2011-02)

• Handled incoming and outgoing calls.
• Registered applications for new loans.

Store Sales Associate - BERSHKA

(2007-01 - 2007-09)

• Provided customer service and handled cash management.
• Assisted customers with their purchases.

Store Sales Associate - MAX STORES A.E.

(2006-06 - 2006-10)

• Provided customer service and handled cash management.
• Assisted customers with their purchases.

Digital Marketing - Digital Marketing - National and Kapodistrian University of Athens, Athens (2020)

Department of Accounting and Finance - Accounting and Finance - University of West Attica (Technological Institute of Piraeus), ATHANASIA (2015)