Julio Escobar

Results-driven Software Engineer with 4+ years of experience building web and desktop systems, with a strong track record in backend architecture, team leadership, and delivering production-ready software. Experienced working both independently and in cross-functional teams, with 1+ year of fully remote professional experience serving English-speaking customers. Comfortable operating across the full system lifecycle — from database design and API development to deployment, IT infrastructure, and end-user training.

Actively seeking remote or hybrid opportunities where I can contribute to impactful products and continue growing as an engineer.

Software Engineer (Lead Developer) at Sumilab S.A. (2022-10 – Present)

• Lead and manage the software development department, setting technical direction and standards
• Designed and built a custom LIS/LIMS system in C#.NET, used daily by laboratory professionals to manage tests, results, and reporting
• Developed and maintained multiple internal tools using Laravel (PHP) and React.js, improving operational efficiency across departments
• Collaborated directly with end-users and stakeholders to gather requirements, iterate on features, and deliver documentation and training
• Managed server infrastructure and provided IT support across the organization

Customer Service Agent at 24-7 ICS (Ulta Beauty) (2021-10 – 2022-04)

• Provided remote support in English to US customers on orders, products, and services in a high-volume contact center environment
• Processed payments and handled escalations with empathy, professionalism, and efficiency
• Demonstrated ability to thrive in an asynchronous, remote-first environment with English as the primary working language

Freelance Software Engineer at Importadora El Remate (2020-01 – 2022-01)

• Designed and built inventory and reporting modules using PHP, MySQL, and JavaScript
• Delivered full documentation and conducted staff training for system adoption

Freelance Software Engineer at Alameda de Occidente S.A. (2020-08 – 2021-01)

• Designed and developed an integrated inventory, production, and reporting system end-to-end

Branch Manager at Wall's Barber Shop (2018-01 – 2019-01)

• Managed daily operations, team scheduling, and customer satisfaction for a multi-staff branch

Bachelor's Degree in Software Engineering – Universidad Mesoamericana (2016 – 2021)

High School Diploma in Computer Science – Colegio El Valle de Occidente (2014 – 2015)