M Morales
Customer Service Representative & Sales Advisor
Contratar a esta persona
Enviá una oferta de trabajo directamente a este candidato
Sobre mí
Customer Service Specialist with experience in digital channels (chat/email) for international accounts. Skilled in e-commerce tracking, record management, and vendor communication. Strong data organization skills (Advanced Excel / Tech background) applied to customer reporting. Driven by empathy and a genuine passion for client care and smooth daily operations.
Experiencia
Online Customer Service Agent & Sales Advisor (Chat and Email) - 24/7.ai Call Center
(2022-01 - 2023-12)
- Managed online sales and provided floor support.
Online Customer Service Agent & Sales Advisor (Chat and Email) - David's Bridal
- Managed online sales and provided floor support.
- Supervisor: Margarita Villagrán | Phone: 32199539
Sales Advisor - Totto & Lili Pink
(2018-01 - 2020-12)
- Provided customer service and handled in-store sales.
- Executed visual merchandising and marketing strategies.
- Supervisor: Marisol España | Phone: 30905998
Teller / Customer Service Representative - Banco Agromercantil (BAM)
(2010-01 - 2012-12)
- Provided customer care and processed transactions at the counter.
- Promoted and sold financial services.
- Supervisor: Gabys Marqués (Main Branch Manager) | Phone: 23386565
Educación
Business Administration - Business Administration - Universidad Galileo (2018-01 - 2020-12)
High School Diploma in Computer Science - Computer Science - Colegio Nuevos Horizontes II
