Andy Ho

Hands-on experience in design, building and maintaining system and network infrastructure. Hands on experience with all desktop support and LAN infrastructure trouble shooting. Excellent communication skills with the ability to present ideas in business-friendly and user-friendly language.

IT Supervisor at Metropark Hotel Mongkok (2025-03 – 2026-04)

Lead a team of 2, handle all matters related to computer including Networking, firewalls. software such as Cambridge PMS, InfraSys POS, support all daily hotel operation use PCs and equipments, ensure round the clock non-stop operation environment for the hotel. Co-operator with vendors to continue improve the network and Wi-Fi access for clients.

IT Support at A.Andrews & Co.(Mail Order) Ltd. (2021-10 – 2024-10)

As the IT Support Staff, take care all the desktop support, Setup all the Backup/Recovery system as an insurance agent and provide insurance related and finance consulting services for clients. and utilities the cost effective NAS backup strategy to ensure the daily operation environment smooth and within budget. Update and complete the IT software/hardware asset records and maintain the existing workflow system and email system for daily use.

Insurance Agent at Massmutual Asia Ltd. (2005 – 2008)

As an insurance agent and provide insurance related and finance consulting services for clients.

Deputy Manager - Data Centre at Vanda Systems & Communications Ltd. (2001-01 – 2003-12)

Responsible for design and manage the corporate computer related working environment, design and implement the contingency plan and backup operation plan for group. Build the internal data center from the ground up include Window Servers and mail servers(Exchange and Lotus Notes). Lead a desktop support team, ensure the streamlined operation of the IT department in alignment with the business objectives of the group (over 150 users in HK), include but not limited to maintain the VLAN, wireless LAN, firewall, load balancing and backup systems.

Perform pre-sales, post-sales support for China technical team.

Administration & Accounting Manager at Citicorp Commercial Finance (HK) Ltd (1997-05 – 1999-03)

Responsible for daily admin and finance control works include costing analysis, maintain the healthy finance positions, hedging of the US$56 million cash pool for company.

System Analyst/Senior System Engineer at T.A. Consultants Limited (1987-10 – 1997-05)

網絡安全技術人員證書 in Network Security – ERB 僱員再培訓局 (2026-06 – 2026-08)

Post-graduate Certificate in Business Administration in Business Administration – The Open University of Hong Kong (1997-12)

Professional grade of membership in Computer Science – Australian Computer Society (1991-11)

The Diploma in Computer Studies in Computer Studies – University of East Asia, Macau (1985 – 1987)