Clinical Laboratory Internship at Sullivan Nicolaides Pathology & Queensland Pathology (2024-08 – 2025-05)
- Processed and analyzed over 300 blood films and tissue specimens, identifying abnormal cell morphology and key pathological features to assist in diagnostic screening
- Operated Sysmex haematology analyzers, performed daily QC and calibration, and resolved common instrument errors (e.g., clots, bubbles) to ensure accuracy and continuity
- Managed specimen data entry and status updates in the LIS, tracking 300+ samples with complete and traceable records
- Participated in multi-disciplinary case discussions to correlate lab findings with clinical presentations and interpret diagnostic relevance clearly
Dental Assistant at Sunnybank Medical Group (2023-11 – 2024-11)
- Coordinated appointment schedules for three dentists, optimizing workflow and reducing average patient waiting time by ~15%
- Performed sterilization of surgical instruments (autoclave) and maintained strict infection control protocols, achieving zero infection incidents during internship
- Assisted in an average of 12 patient procedures per day, providing pre- and post-operative care and improving patient satisfaction and retention
Executive Assistant ii at Hospital Authority - North Lantau Hospital (2025-12 – Present)
- Lab test relevance – Processed 500+ data entries/month with 100% accuracy, analogous to performing clinical tests on pathological specimens
- Technical & admin duties – Managed lab equipment inventory (98% on-time restocking); reduced documentation errors by 30%; achieved zero missed deadlines
- Familiar with HA system & routine – Knowledgeable in HA laboratory information systems, specimen handling workflows, shift-based operations, and quality assurance compliance
- Empathy – Handled confidential medical information with compassion and discretion
- Patient care commitment – Prioritized accuracy understanding its direct impact on patient outcomes
- Self-motivated – Proactively solved workflow issues without supervision
- Interpersonal skills – Collaborated effectively with multidisciplinary teams and stakeholders
