Devon Emily

Dependable, energetic, and customer-focused hospitality professional with extensive international and domestic experience across high-volume dining, bartending, and client services. Strong track record of delivering warm guest experiences, managing fast-paced floor operations, and diffusing high-stress situations with composure and humor. Adaptable team player and quick learner seeking a part-time restaurant service role to contribute strong front-of-house service, table management, and beverage prep skills.

Family Services Advocate at Legal Aid BC (2024-11 – 2025-08)

• Managed intake, triaged urgent inquiries, and de-escalated high-stress situations with composure and clear communication

Client Services & Operations Support at Substance Drug Checking (UVic) (2023-01 – 2024-10)

• Welcomed visitors, built authentic rapport with regulars, and managed supply logistics and shift operations

Outreach & Community Support at ICM Team (Island Health) (2020-12 – 2021-12)

• Conducted face-to-face service and logistics in physically demanding, active outdoor environments

Server & Bartender at Romeo's Restaurant (1997 – 2011)

Delivered attentive service, food/beverage orders, and floor support in a busy, full-service environment over multiple years

Bartender & Server at Flying Pig Pub (2004 – 2005)

• Handled international clientele, fast-paced bar setup, floor management, and beverage sales

Front Desk Reception at Hostel Aphrodite (2004 – 2004)

• Managed visitor check-ins, guest inquiries, phone reservations, and local recommendations in a high-turnover travel hub

Bartender at Baroosh Gastropub (2005 – 2005)

• Crafted beverages, maintained bar cleanliness, and managed high customer volumes in a lively gastropub setting

Server at The Kingston Taphouse (2006 – 2007)

• Delivered prompt food and drink service in a high-density, fast-turnover environment while maintaining strong guest satisfaction

Bartender & Server at The Globe (2007 – 2008)

• Managed full beverage preparation, bar seat service, floor tables, and cash drawer reconciliations

Server & Food Service at Fairwinds Golf Course (2011 – 2011)

• Handled guest services, event dining, and high-volume table service with attention to detail and efficiency

Server at Vic's Steakhouse (2011 – 2011)

• Provided high-end table service, beverage recommendations, and guest management in a fast-paced dining setting

Childcare & Household Operations at Au Pair (2003 – 2004)

• Managed daily schedules, household logistics, multi-tasking, and direct care with reliability and patience

Bachelor's Degree – University of Victoria (2024)