Helen Ye

負責倉庫執貨、退件處理、打包及一般倉務 / Handled warehouse operations including goods handling and packing, Processed returns and managed returns workflow

兼職倉庫 / Part-time Warehouse at 嘉里倉庫、京東物流 / Carrefour and COSCO, JD Logistics (2019 – Present)

• 負責倉庫執貨、退件處理、打包及一般倉務 / Handled warehouse operations including goods handling and packing, Processed returns and managed returns workflow

兼職會展後勤 / Part-time Event Helper (2019 – Present)

• 兼職後勤雜務 / assisted at exhibitions

物理治療和保健員 / Health Support (2019 – Present)

• 提供上門保健員及物理治療相關支援 / Provided home-based health worker and physiotherapy-related support

銷售統計及客服後勤 / Sales & Customer Service Support at 香港家農蔬菜批發有限公司 / Hong Kong Jia Nong Vegetable Wholesale Co., Ltd (2018-01 – 2019-12)

• 統計銷售數據與報表 / Compiled sales statistics and prepared reports
• 處理客戶查詢並提供後勤支援 / Provided customer service support and handled client enquiries

部門經理 / Department Manager at 太平人壽（佛山分公司龍江營業部） / Taiping Life Insurance (Foshan Branch), Longjiang Business Department (2011-01 – 2017-12)

From assistant to department manager

• 協助保險團隊日常運作與客戶服務 / Assisted the insurance sales team with administrative and client-facing tasks
• 支援銷售流程、團隊管理及行政事務 / Progressed from insurance agent to team leader and department manager, Coordinated team operations and supported business development

銷售與客服 / Sales & Customer Service at 多間家具及酒店用品廠 / Ru Lin Furniture Factory; Bai Mei Xuan Hotel Supplies Factory; Freelance Online Trading (2008-01 – 2010-12)

• 負責網絡平台銷售及客戶服務 / Performed sales and customer service duties for furniture and hotel supplies businesses
• 處理訂單與售後事宜 / Supported online trading activities and order processing

文員 / Clerical Officer (Warehouse & Logistics) at 廣東生力啤酒廠 / Guangdong San Miguel Brewery (1997-01 – 2007-12)

• 管理倉庫與物流儲運，處理出口檢驗事宜 / Managed warehouse operations and logistics, Conducted export inspection
• 編製預算與報表，協助生產計劃及參與SIS系統開發 / prepared budgeting and statistical reports, Participated in production planning and SIS system development

本科 / Bachelor in 視覺傳達設計 / Visual Communication Design – 華南農業大學 / South China Agricultural University (2025-12)

本科 / Bachelor in 金融 / Finance – 華南理工大學 / South China University of Technology (2018-12)