Kevin Tsui

My objective is to utilize my skills to help the company. I am excited about this opportunity and look forward to making a valuable contribution to the organization.

IT Support (3 months contract) at Microcosmic Advisory Limited (2025-10 – 2025-12)

• System Maintenance: Conducted daily health checks on IT infrastructure and hardware to ensure optimal performance and minimize downtime.
• Technical Support: Provided IT support services to internal users, resolving software and hardware issues.

Systems Engineer at Concept Neo Limited (2023-12 – 2024-09)

• Infrastructure Management: Performed health checks and updates for Windows Servers, Desktops/Laptops, and NAS systems.
• User Support: Provided front-desk troubleshooting for software, hardware, and network issues while managing user accounts.
• Network Administration: Executed basic network setups, printer installations, and managed IT equipment administration.

IT Administrator at Yamato Logistics (Hong Kong) Limited (2023-08 – 2023-11)

• User Administration: Managed user accounts and technical issues through Azure AD and Microsoft 365 Admin Center
• Asset Management: Maintained accurate inventory records of hardware and software assets to ensure resource accountability.
• Technical Deployment: Handled Windows/software installations and hardware replacements (laptops/desktops) for end-users

IT Support at Applied Tech Group Limited (2021-07 – 2022-07)

• On-site Support: Provided IT technical support, troubleshooting, and regular inspection of customer equipment.
• Maintenance: Installed and maintained essential software and hardware components for clients.

Higher Diploma in Cloud and Data Centre Administration – Hong Kong Institute of Vocational Education (Lee Wai Lee) (2019 – 2021)