IT Support (3 months contract) at Microcosmic Advisory Limited (2025-10 – 2025-12)
- System Maintenance: Conducted daily health checks on IT infrastructure and hardware to ensure optimal performance and minimize downtime.
- Technical Support: Provided IT support services to internal users, resolving software and hardware issues.
Systems Engineer at Concept Neo Limited (2023-12 – 2024-09)
- Infrastructure Management: Performed health checks and updates for Windows Servers, Desktops/Laptops, and NAS systems.
- User Support: Provided front-desk troubleshooting for software, hardware, and network issues while managing user accounts.
- Network Administration: Executed basic network setups, printer installations, and managed IT equipment administration.
IT Administrator at Yamato Logistics (Hong Kong) Limited (2023-08 – 2023-11)
- User Administration: Managed user accounts and technical issues through Azure AD and Microsoft 365 Admin Center
- Asset Management: Maintained accurate inventory records of hardware and software assets to ensure resource accountability.
- Technical Deployment: Handled Windows/software installations and hardware replacements (laptops/desktops) for end-users
IT Support at Applied Tech Group Limited (2021-07 – 2022-07)
- On-site Support: Provided IT technical support, troubleshooting, and regular inspection of customer equipment.
- Maintenance: Installed and maintained essential software and hardware components for clients.
