Linden Ying

Experienced in introducing IT technologies to enhance division performing helpdesk, internet integration, AV and information management functions for 400+ customers, to support customers over 100+ locations, to reduce business expenses while increase efficiency and profit return on investment, to develop logical and advantageous operating plan budgets, and to create quarterly accruals based on trends and forecasted expenses.

• Oversaw and coordinated technology direction and strategy, process and quality improvement.
• Managed IT corporate standards compliance, asset management, project planning and management, budgeting, forecasting, and customer relationship management.
• Directed IT teams in designing, building, implementing, managing, supporting and enhancing key technologies.
• Mentored a global virtual team and significantly enhanced their development and maintenance capabilities, maximizing software and infrastructure investments.
• Create and implement standards and policies for all owned process areas, driving corporate culture to adhere to policy.
• Implement and lead to migrate ERP to SAP B1 with AWS and Apply TVP to save setup cost.

Master of Business Administration (MBA), Holmes Institute

Bachelor of Science in Computer Science, Chu Hai College of Higher Education