Mija F

Beauty Advisor at Shoppers Drug Mart (2025-01 – 2026-03)

Provided friendly and attentive customer service by greeting customers, initiating conversations, and assisting with individual needs.
Built strong relationships with regular customers, creating a welcoming environment that encouraged repeat visits and positive customer experiences.
Consistently maintained a clean, organized, and well-stocked workspace.
Received positive customer feedback through satisfaction surveys for professionalism, helpfulness, and quality service.
Demonstrated strong initiative and independence by managing responsibilities within the beauty department with minimal supervision.

Store Supervisor at Shoppers Drug Mart (2024-01 – 2026-03)

Opened and closed the store, ensuring daily operations were completed accurately.
Managed cash handling responsibilities, including operating POS systems, processing transactions, and completing end-of-day cash procedures.
Completed operational tasks including merchandising, restocking, inventory rotation, expiry checks, and maintaining organized store presentation.
Provided customer service with product inquiries, returns, problem resolution, and handling customer concerns professionally.
Followed and completed daily task lists efficiently while adapting to store priorities throughout shifts.

Cashier at Shoppers Drug Mart (2023-07 – 2024-12)

Provided friendly and efficient customer service while processing transactions accurately.
Assisted customers with purchases, product inquiries, and basic concerns in a positive manner.
Consistently kept a clean, organized, and well-stocked checkout area.
Maintained accuracy and efficiency while assisting customers during busy periods and multitasking between front-end responsibilities.

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