Priscilla Wu

I hold an Associate Degree in Marketing from Hong Kong Baptist University and possess 8 years part time and full time work experience in retail, F&B, and wedding industry. I excel at analysing customer needs, promoting products, and coordinating events, backed by keen business acumen and exceptional interpersonal communication skills. I look forward to leveraging my marketing expertise and cross-industry practical experience to drive business growth and deliver outstanding customer experiences for your company.

Front Desk & Customer Service Specialist at Alegria Catering Limited (Beefbang) (2025-03 – 2026-08)

• Collaborated with cross-functional service teams to streamline section management and table turnover, driving operational productivity.
• Handled customer inquiries and service feedback professionally under pressure, delivering prompt solutions that transformed dissatisfaction into positive guest experiences.
• Thrived in high volume, dynamic dining environments, demonstrating strong multi-tasking skills and task prioritization under tight time constraints.

Sales & Wedding Consultant (Freelance) at Miracle Wedding (2022-09 – 2025-03)

• Select and present wedding dresses tailored to customers' styles and budgets.
• Provide professional styling and wedding advice, including couples' outfit and traditional wedding procedures.
• Proactively engage with customers to understand their photo preferences and shooting day schedule.
• Maintain a clean, elegant store environment to create a comfortable and professional atmosphere.
• Collaborate with the photography team to ensure final deliverables meet customer expectations while achieving sales targets and store performance goals.
• Assist in participating in wedding expos, conceptualising booth design, and promoting services to prospective clients.

Associate Degree in Marketing – Hong Kong Baptist University (2021 – 2023)