S Chan

I enjoy working in multi-faceted jobs; from selling high-end goods to in-store sales, it's all about "people." My personality traits include a love of helping others and resolving their psychological doubts. My clients trust and believe in me. I've also worked far from home in Australia, exchanging ideas and learning from different cultures. I've experienced culture shock and learned how to use the correct language to live abroad.

Online salesperson at The Occult Shop Co Ltd. (2020-06 – Present)

Team members: 4 persons. (2-3 persons working together) Target served: 80% Chinese (local, PRC and overseas Chinese) 20% Thai; including business owners, senior managers, or ordinary families. Products sold: Spiritual products

• Daily duties: Track orders and monitor on-time delivery.
• Serve customers and resend orders.
• Provide customized service- according to different purpose use- love, exam luck, praying for wealth
• Irregular duties: Handle customer complaints promptly.

Freelance promotor (part-time) (2019-10 – Present)

Team members: 4-5 persons working together Main job responsibilities: Promote the mall's live events

• Distribution of promotional materials to be completed within 8 hours.
• Deal with customers requires and inquires on-the-spot.

Front desk receptionist at Home@Flinders

Team members: 2 persons. (by swift work) Customers served: 50% Asians, 20% Indian; 30% European and Chinese

• Front desk customer service: Providing immediate on-site response to handling 100 incoming calls everyday at least.

Foundation Year – Taylors College

Foundation Year – Monash University