Sze1 Yan

Dedicated and adaptable professional with strong problem-solving skills, committed to delivering high-quality results in fast-paced environments. Adept at managing multiple tasks efficiently and maintaining a positive attitude under pressure.

Customer Service at megastrength security services, hongkong (2025-04 – Present)

• Provided exceptional customer support, resolving an average of 30+ client issues per week with a 95% satisfaction rate

Kitchen Assistant at Caligar (Central) (2024-07 – 2025-04)

• Operational Efficiency: Processed 80+ daily orders during peak hours with 100% on-time delivery
• Cost Control: Executed daily inventory checks, reducing wastage by 15%

Waitress at Maxim, Elements (2023-05 – 2024-06)

• Revenue Growth: Upsold premium packages, increasing average spending per customer by 15%
• Team Collaboration: Streamlined processes with 8-member team, boosting lunch turnover rate by 25%

High School Diploma – TWGHS S.C. Gaw Memorial College (2023)