Terena Tang

A UX/UI Designer obsessed with simplifying complexity to create seamless, user-centered solutions. Proven ability to collaborate with multinational teams on diverse projects.

UX/UI Designer at Zurich Insurance HK (2025-01 – Present)

Contract position

• Revamped the purchase journey for the ClinicGo, Breezy home product by creating prototypes and design iterations.
• Conducted competitor research, created user flows, scenario charts for all touch points, and UI mockups for the referral program.
• Developed a local interactive component library and design guidelines for HK customer portal.
• Migrated all customer portal interactive prototypes from Adobe XD to Figma.
• Optimized the customer portal and led usability testing with internal users.
• Analyzing user feedback and behavioral data through Power BI and Google Analytics helps guide my design decisions.
• Executed user acceptance testing (UAT) for all design deliverables, collaborating with developers for implementation.
• Prepared and delivered presentations summarizing design outcomes to stakeholders.

UX/UI Designer at Luen Tong Logistics Limited

Freelance

• Redesigned the homepage that prioritizes user needs.
• Conducted competitive analysis and user interviews.

UX/UI Designer at Don't Overthink

Part time

• Created UI mockups in Figma for Bowtie Insurance.
• Implemented responsive design on Webflow platform to optimize websites for mobile experiences.

UX/UI Designer at Makerbay

Freelance

• Redesigned the corporate website to improve user interaction and increase membership sign-ups.
• Created a survey and interviewed with 5 existing customers.
• Designed information architecture (IA) to clarify the pages flow.

BSc in International Tourism and Hospitality Management – University of Sunderland (2020)