Timothy Tong

Accomplished IT Project Manager with more than ten years of progressive experience directing complex network infrastructure, cloud migration, SD-WAN, MPLS, and cybersecurity project across Hong Kong, Greater China, and international markets. Demonstrated success in delivering multi-site deployments spanning 20 to over 70 locations on schedule and within budget, while safeguarding operational continuity. Combines rigorous project governance, stakeholder leadership, and technical fluency to drive predictable outcomes from initiation through operational handover and ISO compliance.

Project Manager at CITIC Telecom CPC (2022-10 – Present)

Directed the full project lifecycle of complex IT infrastructure and construction initiatives, encompassing planning, budgeting, permitting, contracting, quality assurance, and stakeholder governance. Established rigorous project controls including detailed schedules, milestone tracking, risk registers, and compliance documentation to ensure predictable delivery and audit readiness. Orchestrated collaboration among engineering teams, contractors, and client stakeholders to achieve technical, quality, and commercial objectives with minimal operational disruption.

• China Hubs MPLS Project: Provided critical project management support for network infrastructure build-out across 30+ sites in mainland China, including primary hubs and Disaster Recovery facility. Ensured design validation, progress governance, and complete handover documentation.
• Multi-site Network Implementation: Directed end-to-end infrastructure deployment covering requirements definition, rack layout, hardware installation, and cabling verification. Successfully established the strategic Hong Kong key site while aligning overseas delivery teams on schedule and quality standards.
• Firewall Migration: Developed comprehensive migration plans, checklists, test cases, and rollback procedures. Successfully executed end-to-end migration with minimal business disruption and full security continuity after UAT.

Senior Project Manager at DYXnet by Neolink (2018-07 – 2022-10)

Assumed ownership of portfolio delivery performance through active workload management, capacity planning, KPI monitoring, and cross-functional alignment. Cultivated senior-level relationships with Sales, Product, NOC, Operations, and partner organizations to accelerate decision-making and remove delivery impediments. Accountable for successful delivery of SD-WAN (VeloCloud), Global and PRC MPLS, public cloud (AWS/Azure), and IDC project from initiation through operational handover.

Provided pre-sales support via accurate effort estimation and governed third-party vendor statements of work and deliverables to protect scope, schedule, and quality.

• Global SD-WAN Project: Managed circuit installation and VeloCloud SD-WAN deployment across more than 20 global sites for a major enterprise customer, coordinating multi-country delivery streams.
• Firewall + MPLS Deployment: Designed and deployed FortiGate next-generation firewalls and Cisco MPLS solutions across 15+ sites spanning China, Hong Kong, and Taiwan.
• ISO 27001 & 9001 Auditing: Led Project Management department audits against ISO 27001 and ISO 9001 standards, reinforcing process discipline and continuous improvement.

Project Manager at DYXnet by Neolink (2017-02 – 2018-07)

Managed the full spectrum of project constraints—scope, schedule, budget, quality, and risk—through formal change control and proactive issue resolution. Developed and maintained governed project work plans that consistently delivered outcomes on time, within budget, and to defined quality standards. Cultivated strong client relationships, aligning expectations and fostering collaborative partnerships that supported mutual commercial and operational goals.

• NGFW Upgrade Project: Led the upgrade of legacy Cisco MPLS environments to Next-Generation Firewall technology across more than 70 sites, delivering enhanced security posture at scale.
• Enterprise Wi-Fi Deployment: Directed the deployment and provisioning of Mesh Wi-Fi networks for enterprise customers.
• Global Circuit Deployment: Delivered end-to-end circuit installation services across multiple international locations.

Project Executive at DYXnet by Neolink (2013-12 – 2017-02)

Executed project planning, day-to-day management, requirements elicitation, and alignment of deliverables with organizational objectives. Ensured timely delivery of project outputs while maintaining strong customer relationships and adherence to schedule commitments.

• Regional MPLS Project: Delivered MPLS circuit provisioning and network deployment across Hong Kong, mainland China, and Taiwan for multiple enterprise clients.
• IDC & Local MPLS Projects: Successfully delivered Data Centre connectivity services and local MPLS installations involving multi-ISP coordination.

Bachelor of Science in Information Technology and Business Information Systems – Middlesex University (2010-10 – 2011-06)

Higher Diploma in Computing and Information Security – Hong Kong Institute of Vocational Education (2006-09 – 2009-06)