Yoki Siu

I have over 18 years of experience working as an administrative assistant, assisting in all-around office administration duties, providing full spectrum of clerical support and coordination to the companies I have worked in. I am an organized, detail-oriented person, also an adaptable multitasker who can work independently and under pressure.

07/2025-09/2025 M2C Skincare Limited – Receptionist

• Picking up phone calls
• Customers data entry

• Providing general administrative support, such as paperwork, data entry, scanning, photocopying, printing and faxing
• Managing and organising the filing and record system
• Assist in the repair and maintenance of office equipment & facilities

• Update product information into company database
• Provide clerical support in shipping department 

• Take phone calls to record customers’ purchase orders and process the orders with the vendors and follow up with deliveries 
• Assist in any ad hoc projects(helped with office relocation projectduring employment)

• Starting up a clothingretail store businessin Hung Hom, responsible for daily store operation
• Handling deliveries, payment to suppliers, managingthe stock databaseand monitoring inventory status

• Provide general office support, to coordinate the administration work with different kinds of vendors and departments 

• Support office administrative functions and general clericalduties, including mailing, procurement of stationery and office supplies
• Monitor data such as leave record and petty cash record

• Perform general reception duties including answering telephone calls, guest greeting, coordinating postal delivery and courier services in a professional manner

1/2020-11/2020 University of Sunderland (UK) in Hong Kong

Bachelor of Arts (Hons)in Business and Management

Graduated with First Class Honours

04/2018-12/2019 University of Sunderland (UK) in Hong Kong

Pearson BTEC Level 5 Higher NationalDiploma in Business(Business Management)

09/2003-07/2006 Roedean Moira HouseGirls School, United Kingdom

General Certificate of Education AdvancedLevel

09/2000-07/2003 Yew Chung International School

TheInternational General Certificate of Secondary Education

09/1998-07/2000 Ho Man Tin Government Secondary School (F.1-F.2)

09/1992-07/1998 Ma Tau Chung Government Primary School (P.1- P.6)