Zoe Zeng

Collaborated with management team on implementing new security measures based on incident reviews. Utilized conflict resolution skills to defuse potential disturbances among visitors or employees. Maintained detailed logs of incidents, observations, and activities during shifts.

Event Security Guard at Professional Security Services Limited (2026-01 – 2026-02)

• Collaborated with management team on implementing new security measures based on incident reviews.
• Utilized conflict resolution skills to defuse potential disturbances among visitors or employees.
• Maintained detailed logs of incidents, observations, and activities during shifts.

Shop Assistant at Hana-musubi (2025-11 – 2025-12)

• Matched delivered supplies with repair orders and identified discrepancies for quick handling.
• Tracked inventory to proactively request new supplies and keep team on track with shop demands.
• Maintained high level of professionalism, courtesy and customer service at worksites.

Private Tutor (2024-05 – 2024-06)

• Conducted one-on-one and small group tutoring sessions tailored to the needs and learning styles of each student.
• Monitored students' progress through regular assessments and provided feedback for improvement.
• Assisted students with homework, projects, and test preparation to enhance understanding and grades.

Associate of Science in Social Sciences – HKU Space (2022-09 – 2024-06)

Bachelor of Social Sciences in Public Affairs And Management – City University of Hong Kong (2024-09 – 2026-06)