Cabin Crew Instructor / Senior Cabin Crew Member at Fly Air41 Airways (2022-02 – Present)
- conducting classroom and onboard training
- providing guidance to new and experienced Cabin Crew members onboard
- 100% compliance of safety and security on board every flight
- ensuring maximum customer comfort on board every flight
Cabin Services Director / Purser at Qatar Airways (2010-08 – 2022-02)
- accountable to effectively motivate, encourage and build capabilities of my team on every flight
- understanding of the company's business objectives and influence the team and customers to generate revenue on every flight
- accountable for maintaining a positive overall personal image and presenting the company's brand at all times
- responsible for ensuring customer expectations are met, maintaining the 5 star inflight experience on every flight
- 100% compliance of safety and security on board every flight
Sales Manager at Catering and Trade "Tomić" (2006-11 – 2010-08)
- managing a grocery store and fast-food chain of restaurants
- delivering supplies and monitoring employees
Cabin Crew at Croatia Airlines (2005-05 – 2006-10)
- 100% compliance of safety and security on board every flight
- delivering service in an efficient manner
- ensuring maximum customer comfort on board every flight
