SysOps Engineer

We are looking for a SysOps Engineer to manage, operate, and support our SaaS multi-tenant AWS environments and customer deployments. This role focuses on day-to-day operations, incident response, automation, and ensuring the stability, performance, and security of our cloud infrastructure.

Key Responsibilities

• Operate and maintain AWS services (EC2, RDS, VPC, S3, IAM, CloudWatch, Load Balancers, Lambda).
• Design and implement custom monitoring solutions
• Monitor system performance, handle alerts, troubleshoot incidents, and perform RCA.
• Process and resolve customer support tickets related to infrastructure, performance, and access issues.
• Escalate application-related customer requests and issues to the development team.
• Participate in a 24/7 on-call rotation to support critical systems and SLAs.
• Manage IaC deployments using Terraform or CloudFormation.
• Implement automation using Python/Bash and AWS-native tooling.
• Apply AWS security best practices (IAM, KMS, encryption, network controls).
• Optimize resource usage and help reduce AWS cost through FinOps practices.
• Maintain operational documentation, runbooks, and procedures.

Requirements

• 3+ years of experience in IT operations, preferably in enterprise-scale environment.
• Knowledge of core AWS services and networking (EC2, S3, VPC, routing, DNS).
• Experience with automation and/or IaC tools ( Jenkins, Terraform, CloudFormation)
• Scripting skills (Python, Bash).
• Experience with monitoring, alerting, and logging (e.g., Prometheus, CloudWatch)
• Experience with both SQL and NoSQL (e.g., MongoDB) databases
• Strong troubleshooting and communication skills.
• Ability to work in an on-call rotation (24/7 support).
• Fluency in English

Nice-to-Have

• AWS SysOps Administrator or Solutions Architect certification.
• ITIL certification
• 2+ years of experience operating AWS production environments.
• Experience with containers (ECS/EKS).
• Experience with AWS Lambda
• Experience with Atlas MongoDB
• Knowledge of CI/CD tools and pipelines.

What we offer

• 30 paid days off (regardless of your age);
• Health insurance;
• Diverse and flexible cafeteria (among others SZÉP Card, sport and cultural event pass, housing allowance);
• Learning opportunities (Udemy courses, workshops);
• Employee Assistance Program (EAP);
• Recreational activities (wide range of sport opportunities: fitness pass, AYCM);
• Opportunity to work from home 4 days in a week;
• A professional working environment where you can continuously learn and grow;
• To be part of an energetic, supportive, highly qualified team;
• Competitive salary and career opportunities.