Experienced Service Desk and Operations Specialist
Állásajánlat küldése közvetlenül ennek a jelöltnek
Experienced Service Desk and Operations Specialist with 12+ years of experience in enterprise IT support, workforce management, mentoring, training, and international customer operations within Fujitsu / Foundever environments. Successfully worked in multicultural and multilingual business environments requiring reliability, fast learning ability, problem-solving and strong communication skills. Built a reputation as a dependable and versatile specialist capable of handling both technical and operational responsibilities at senior level.
Operation Management Desk - Fujitsu, Sony, Huawei, P&G, Motorola; Workforce Management – Fujitsu, Sony, Huawei, P&G, Motorola; Fujitsu Service Desk – Regional (CIS) Contact Person at Foundever Hungary Kft (2023-01 – Present)
Old name - SYKES
Fujitsu Service Desk - IT and Trainer Specialist – EMEA Team at Sykes Central Europe Kft (2021-01 – 2022-12)
Fujitsu Service Desk - Technical Mentor – Russian & CIS Team at Sykes Central Europe Kft (2015-01 – 2021-12)
Fujitsu Service Desk - Technical Agent – Russian Team at Sykes Central Europe Kft (2013-01 – 2015-12)
Commercial clerk at Arany Ajtó Szamovár Kft (2012-01 – 2013-12)
Commercial clerk / Event organizer / PR Manager at 6 downtown restaurants (2009-01 – 2012-12)
Managing director assistant (Owner) at Kvazar Solar Kft (2009-01 – 2010-12)
Managing director assistant at Kautela Kft (2008-01 – 2009-12)
Managing director assistant at AQA Studio Kft (2007-01 – 2008-12)
Project manager at CAD/CAM/CNC (2006-01 – 2007-12)
Engineering in IT – Óbuda University (2009-01 – 2013-12)
Mechanic Engineer in CNC/CAD/CAM – Zrinyi Miklos National Defense University (2006-01 – 2010-12)
Elementary and Secondary School – Russian Embassy School (1986-01 – 1997-12)
