Kristi Yerkey

Entrepreneurial business owner and licensed hairstylist with 20+ years of experience in client services, team leadership, and brand development. Proven ability to build and grow a business, manage operations, and execute marketing strategies including social media, SEO, and customer retention. Creative professional with a strong background in design and content creation, currently expanding into writing and digital platforms.

Author at Self-Published (2025-03 – Present)

• Write and publish fantasy fiction, managing all aspects of content creation, editing, and branding
• Develop marketing strategies to promote books across digital platforms
• Build and engage an online audience through social media and content marketing

Co-Owner, Master Stylist at The Glamour Lounge (2022-06 – Present)

• Founded and operate a successful salon business, overseeing daily operations, finances, and growth strategy
• Manage branding, website design, SEO, and social media marketing, driving client acquisition and retention
• Lead customer experience initiatives to maintain high client satisfaction and loyalty
• Provide advanced hair services while maintaining a consistent client base
• Train and mentor staff, fostering a positive and productive work environment

Hair Stylist at Fantastic Sams (2021-02 – 2022-06)

• Delivered high-quality hair services in a fast-paced environment
• Maintained strong client relationships and repeat business

Travel Agent at AAA (2019-06 – 2020-11)

• Recommended destinations and upsold travel services
• Planned and booked customized travel experiences including flights, hotels, cruises, and vacation packages
• Managed detailed itineraries and coordinated multiple travel components with accuracy and efficiency
• Provided exceptional customer service, handling changes, cancellations, and travel disruptions
• Built strong client relationships, resulting in repeat business and referrals

Regional Salon Director, Store Manager, Assistant Manager, Stylist at Lady Jane's Haircuts for Men, Great Clips, Wet Seal, Bluestar Barbershop

• Led hiring, training, and performance management of staff
• Managed scheduling, payroll, and daily operations
• Increased client retention and improved store performance
• Handled reporting, inventory, and financial tracking

Dental Hygiene – Columbus State Community College (2014 – 2016)

Business Administration; Fashion & Interior Design; Retail Merchandising – Bluffton University (2003 – 2007)

Cosmetology Certification in Cosmetology – Coshocton County Career Center (2000 – 2003)