Amanda Amalia

Accomplished professional with expertise in Microsoft Office, Excel, PowerPoint, and Outlook, specialising in HR policies and procedures. Demonstrates proficiency in employee documentation, recruitment support, and event organisation. Proven track record in team supervision, budget management, and employee engagement.

Skilled in performance assessment and KPI management, with experience in scheduling software use and financial reporting. Committed to driving organisational success through strategic HR initiatives.

HR Coordinator at InterContinental Hotel Abu Dhabi (2024-03 – 2025-12)

• Facilitated onboarding for 400+ new employees, including orientation sessions, documentation, and Civil Soft system entry.
• Maintained attendance records using Time Top and managed staff locker allocation.
• Processed health insurance applications, renewals, and handled employee-related expenses such as medical reimbursements and taxi claims.
• Responsible for the visa process for new joiners and visa renewal.
• Arranged EFST Training for all F&B Services staff.
• Prepared HR documents, including salary certificates, NOCs, and salary transfer letters.
• Supported the whole recruitment process through vacancy posting, resume screening, interview coordination, and onboarding training preparation till the candidate joined.
• Organized internal events, team-building activities, and employee recognition programs to boost engagement.
• Developed and maintained employee birthday calendar and other engagement initiatives.
• Compiled reports for payroll processing, performance assessments, and compliance reviews.
• Conducted exit interviews and assisted in updating hotel policies to align with organizational standards.
• Managed procurement of office stationery, monitored HR budget projects, and acted as a liaison between staff and management.
• Organized internal events, including holiday celebrations, team-building activities, and employee recognition programs.
• Assisted the L&D Manager in preparing onboarding training materials and sessions.
• Acted as a liaison between staff and management to promote effective communication and address concerns.
• Assisted in drafting and updating hotel policies to ensure alignment with organizational standards.

Human Resources Administrator at The First Collection Business Bay (Pre-Opening) (2022-05 – 2023-11)

• Assisted with hotel openings to ensure seamless operational setup.
• Managed human resource documentation, including new hire letters and employee contracts.
• Supervised exit interviews and off-boarding processes for resigned or terminated employees.
• Addressed employee inquiries regarding insurance benefits and retirement options through various communication channels.
• Oversaw onboarding processes for new hires, ensuring completion of relevant paperwork.
• Screened, interviewed, and hired candidates to enhance recruitment efficiency.
• Maintained cafeteria and locker management while ensuring employee satisfaction.
• Handled conflicts among employees in accordance with company policies.
• Responsible for the visa process for new joiners and visa renewal.

Human Resources Intern at Cogent Integrated Business Solutions Inc (2022-01 – 2022-03)

• Verified candidate IDs and documentation for compliance with company standards.
• Conducted face-to-face, telephone, and Zoom interviews to identify top candidates.
• Contacted successful candidates to confirm availability and readiness for employment.
• Maintained accurate company records to ensure organizational efficiency.

Human Resources Intern at Four Points By Sheraton (2021-08 – 2021-12)

• Designed a poster to enhance CTQ (Commitment To Quality) awareness.
• Maintained and improved employee and trainee relations through effective communication.
• Drafted resignation letters to ensure smooth employee transitions.
• Authored letters concerning health and insurance matters for comprehensive employee support.
• Acquired in-depth knowledge of payroll processes to streamline operations.

Human Resources Intern at The Buttonwood Tree (2020-09 – 2021-01)

• Created a job post on LinkedIn.
• Performed beyond routine operations for recruiting.

Bachelor of Arts in Hospitality and Tourism – Trisakti School of Tourism, Jakarta, Indonesia