Jewelry Consultant at PT Passion Abadi Korpora (Diamond & Co) (2025-11 – Present)
Handle customers and provide jewelry consultation services with comprehensive product knowledge and after-sales support.
- Handle customers who come to the store
- Educate customers about product knowledge when they are unsure
- Provide options to customers if they are having difficulty making a decision
- Create a sales plan
- Prepare daily, weekly, and monthly sales projections
- Assist customers with resale and trade-in processes
Sales Experience Representative at Ecovacs & Tineco (2024-09 – 2025-11)
Sales representative responsible for client satisfaction, product knowledge, and achieving sales targets for Tineco hand vacuums and Ecovacs robot vacuums.
- Ensure client satisfaction and sales targets are met on a regular basis
- Provide necessary documents and information, such as purchase notes, to facilitate transactions
- Assist clients with post-sales questions
- Stay up-to-date with market trends and changes
- Have thorough product knowledge
- Providing excellent after-sales service, responding quickly to complaints, checking stock opname, etc.
- Achieve individual and group target every month
- Handle complaints & problem solving
- Promoted to Head Store position in less than 1 year
- Selling Tineco hand vacuums and Ecovacs robot vacuums
Sales Representative at Sorcery World (2023-02 – 2024-02)
Sales representative focused on client satisfaction, product knowledge, and achieving sales targets.
- Ensure client satisfaction and sales targets are met on a regular basis
- Provide necessary documents and information, such as purchase notes, to facilitate transactions
- Assist clients with post-sales questions
- Stay up-to-date with market trends and changes
- Have thorough product knowledge, including background, features, pricing, and material composition
- Providing excellent after-sales service, responding quickly to complaints, checking stock opname, etc.
- Achieve individual and group target every month
Company Vendor at Kedai Sayur Indonesia Company (2017-11 – 2020-03)
Vendor responsible for fulfilling partner company requests, ensuring product quality, and optimizing service delivery.
- In accordance with the agreement, complete all requests from the partner company
- Ensure that every product sold to customers is of superior quality
- Accelerate service delivery. Ensure that goods or services are delivered within the specified timeframe
- Improve the quality of your services/optimize performance, through the stages of the quality control process to select which quality goods are good
- Expand the availability services, increasing flexibility by adjusting the production of goods according to client needs
Team Leader at Lila Holiday Tour & Travel (2017-09 – 2024-08)
Team leader responsible for trip planning, participant safety, logistics arrangement, and complaint management for holiday tours.
- Planning a trip. To create a travel plan, also known as an itinerary. This planning includes choosing tourist attractions, activities for the trip, arranging transportation, and even booking accommodations
- Providing Information and Education to Participants
- Ensure the safety of all participants
- Arrange logistical requirements such as transportation, places to eat, tourist attractions visited, and accommodations
- Managing Complaints and Problems
- Establish positive relationships with each group member to help lighten the mood
