Andrea Robinson

An extremely enthusiastic, intelligent and versatile individual. Articulate, sympathetic and tactful and uses initiative and diplomacy in dealings at all levels and is not afraid to be tenacious in order to solve problems. A proven decision-maker with well-developed leadership skills learned within a team context. An excellent track record of accomplishment under pressure. Relishes fresh challenges, enjoys commitment and hard work and enjoys seeing each project through to completion.

Administrator at Terrington Data Management (2024-03 – Present)

• In charge of all invoicing – currently we have 80 clients on our books.
• Maintaining the filing systems both electronic and paper.
• Inputting confidential client information onto the database.
• Creating and sending renewal quotes to clients.
• Booking of meeting rooms, organising twice yearly User Group meetings around the country, booking conference facilities, organising training rooms, creating training certificates.

Office Manager at Laverack Joinery (2022-10 – 2024-03)

• Looking after all aspects of the office administration, H&S answering emails, answering queries on the telephone, dealing with clients, liaison with builders, filing documents online.
• Invoice preparation and experienced with the payment sense online payment gateway system.

Shop assistant at Upside Down Design York & Country Traditions (2022-01 – 2022-10)

• First point of contact for customers coming into the shop. Helping and advising with their design queries, working the till and inventory taking.

Renovating a house in York (2021-04 – 2021-12)

Office Manager at West Street Properties Ltd (2017-07 – 2021-03)

• Looking after all aspects of the office such as preparing the accounts for Quarterly returns, paying the suppliers, arranging appointments, dealing with energy providers for meter installations, close liaison with clients, solicitors and the accountants and all other areas of the Builder's professional life.

Various temporary secretarial and PA jobs at Edwards and Pierce (2016-06 – 2017-06)

• On the books of Edwards and Pierce who found me work as a receptionist, a data processor, PA for an accountant and legal secretary to name but a few.

Proof Reader & PA to a Belgium General at NATO (2014-02 – 2016-06)

• Responsible for proof reading all restricted, confidential, secret and top-secret letters and documents created by NATO staff. English was not the first language for most individuals so it was my job to make sure the information being sent out made sense.
• PA for a Belgium General and duties involved looking after his diary, taking minutes, booking cars, hotels and flights for him. Generally making sure that his working life was run efficiently and effectively.

Staff Assistant at SHAPE (2012-11 – 2014-02)

• Responsible for the production of all visit programmes for two senior officers which includes booking flights, hotels, trains, channel tunnel and MT and providing detailed synopsis programmes.

Registry Supervisor at SHAPE (2011-08 – 2012-11)

• Dealing with all customer enquiries either face to face or by telephone.

English Teacher (2004-12 – 2011-07)

• Six years teaching English to French students of all ages on both a 1:1 basis and also in the classroom.

Manager of the Germany Resettlement Centre at CTP (2001 – 2003)

• Responsible for the recruitment and induction of new staff into the RRC. In charge of their training and development and all aspects of their management such as discipline and conflict resolution, performance appraisal and regular team meetings.

Career Consultant at CTP (1999 – 2001)

• Responsible for delivering 3 day and 1 day resettlement workshops and providing clients with job search skills in order to succeed in the civilian life such as CV writing, interview techniques and career assessment seminars.

Variety of jobs (1994 – 1999)

• Undertook a variety of jobs whilst bringing up a young family, such as working in a flower shop, working as a PA at Rushmoor Borough Council and as a secretary and fund raiser for the army families committee

Military Service (rising to the rank of Captain) at HM Forces (1981 – 1994)

Associate in TESOL – The College of Teachers

Officers Training Course – RMAS O levels A levels