Andreas Rachmat

Andreas is a graduate of SMK Pariwisata Telkom Bandung with a strong passion for a career in the hospitality industry. Skilled in guest service, hotel systems, reservation systems, and reception administration, with excellent communication skills and the ability to adapt quickly. Dedicated to delivering professional service and ensuring guest satisfaction.

Front Desk Agent Staff at Kini Resort & Kirana Retreat (2026-02 – Present)

• Providing the best service professionally, handle administration effectively, and provide quality services.
• Proficient in using OTA extranets to manage reservations and guest bookings efficiently.
• Able to handle operations well during long weekends or fully booked effectively.
• Able to manage the hotel system (VHP & GuestPro) effectively.

Front Desk Agent Trainee at De Braga By Artotel (2024-07 – 2025-01)

• Handle check in & check out, handle administration effectively.
• Able to handle operations well during long weekends or fully booked effectively.
• Providing the best service to repeater, VIP, and other guests.
• Able to manage the hotel system (VHP).

Housekeeping Trainee at Mercure Bandung City Centre (2024-03 – 2024-04)

• Responsible for maintaining the cleanliness and beauty of the hotel area, as a room attendant or public area.
• Manage inventory and housekeeping supplies, and ensure equipment and materials are clean and effective.

Hospitality – SMK Pariwisata Telkom Bandung (2022-07 – 2025-05)

– SMP Pelita Fajar 曙光三语学校 (2019-07 – 2022-05)