Experienced 12 years in IT field and IT Data Center monitoring Incident Response L1 for 4 years. Skilled in handling Data Center Project and Infrastructure: Building Management System, HVAC, PAC, Racks, CCTV, FO, ACS, Deep Cleaning Data Hall, Renovation and Cable Tray and maintenance, installation and update of Data Center System (Physical and software), Service Level Agreement (SLA) and IT Service Management. Banking Experienced : Monitoring Data Center Infrastructure PAC, PDU, UPS, LVMDP, Fire Supression, Genset, Water Leak and tools SIEM Security Information and Event Management : (Splunk, Exabeam, Wazuh, Dynatrace), VMWare, Netbackup, People Soft, Citrix, BSM, DC Infrastructure (Server and Storage),EOD Core Banking, Network Security Application, IBM AS400, SWIFT, Cyber Ark and Jira Ticketing System.